NYchris Posted August 21, 2010 Report Share Posted August 21, 2010 skydrive http://cid-87b4120880cfa342.office.live.com/browse.aspx/.Publicthat is a link to a minidump if anyone can analyze it for me pleaseMy computer has been really unstable for awhile but recently I've been getting somewhere and its not freezing every 5 seconds. However in event manager im getting a critical error called Kernal power event ID 41a warning whea-logger event id 17a warning dns client events 1014an error service control manager 7001, 7023an error PNRPSVC event id 102an error Kernal event tracing id 2a warning wininit event id 11Im pretty sure all these errors are causing the freezes is anyone able to help me get rid of them?I have a asrock x58 extreme motherboardCore i7 9208gb g.skill jawz series ddr3 1600ati radeon hd 4670any other information i can provideLogfile of Trend Micro HijackThis v2.0.4Scan saved at 1:42:45 PM, on 8/21/2010Platform: Windows 7 (WinNT 6.00.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exeC:\Program Files (x86)\SEC\Natural Color Pro\NCProTray.exeC:\Program Files (x86)\MultiScreen\MultiScreen.exeC:\Program Files (x86)\Windows Live\Contacts\wlcomm.exeC:\Program Files (x86)\Windows Live\Companion\companionuser.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exeC:\Windows\SysWOW64\DllHost.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dllO2 - BHO: (no name) - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - (no file)O2 - BHO: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dllO2 - BHO: (no name) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - (no file)O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dllO2 - BHO: (no name) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - (no file)O3 - Toolbar: Giants Official Toolbar - {65cd887e-8239-4517-9d3d-2d27757dfebf} - C:\Program Files (x86)\Giants_Official\tbGia1.dllO4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exeO4 - HKLM\..\Run: [MultiScreen] C:\Program Files (x86)\MultiScreen\MultiScreen.exeO4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resumeO4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /backgroundO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')O4 - Global Startup: NCProTray.lnk = ?O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dllO9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)O23 - Service: ASP.NET State Service (aspnet_state) - Unknown owner - C:\Windows\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe (file missing)O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: ESET HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exeO23 - Service: ESET Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\x86\ekrn.exeO23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Kodak AiO Network Discovery Service - Eastman Kodak Company - C:\Program Files (x86)\Kodak\AiO\Center\ekdiscovery.exeO23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exeO23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)--End of file - 8234 bytes Quote Link to comment Share on other sites More sharing options...
MANEMAN Posted August 21, 2010 Report Share Posted August 21, 2010 Hi there and welcome to the forum.Firstly download and install **BlueScreen View** (It's free !!)This is going to allow you to diagnose your own mini-dump. The creator is "Nirsoft" and many firewalls block this website although it is perfectly legitimate. ( Tell your firewall to unblock it. - It's safe)If there are other problems getting to that particular website you can also download from here: http://www.softpedia.com/get/System/Back-Up-and-Recovery/BlueScreenView.shtmlJust as to why this tool is so useful, here is the following imformation:"BlueScreenView is a small utility that will scan all your minidump files created during 'blue screen of death' crashes, and then display the information about all crashes in one table.""For each crash, BlueScreenView displays the minidump filename, the date/time of the crash, the basic crash information displayed in the blue screen (Bug Check Code and 4 parameters), and the details of the driver or module that possibly caused the crash (filename, product name, file description, and file version)."As you can see, it cuts down the time required for diagnosis of the mini-dump by the neccessity to have another person diagnose the mini-dump for you.If your operating system is heavily used, or experiencing constant install/uninstalls be thinking here of registry corruption. Dont use a registry cleaner. - It will only make things worse.Sometimes a re-install of the operating system can seem a lengthy step. -- But a lot of times, - The shortest route.Hope you get it sorted out. - Let us know.John. Quote Link to comment Share on other sites More sharing options...
NYchris Posted August 21, 2010 Author Report Share Posted August 21, 2010 Ty very much Quote Link to comment Share on other sites More sharing options...
johdragon4 Posted September 2, 2010 Report Share Posted September 2, 2010 Hiyya NY I'm no great expert but your prob is similar to one I had recently and the forum I am usually on - www.whirlpool.com.au (Australia) gave me quite a few tips and fixes for it. You seem to have a lot of references to Trend MS (awful) Eset etc and one of the things that I found was that clearing out multiple malware / AV suites and just using one - I use Kaspersky Pure now but KIS 2011 is probably better - got rid of that freezing. The forum above has loads of Wikis for fixes setups etc and may be worth a visit. Anyway as i said - no great expert but am now ok.RegardsJohn Quote Link to comment Share on other sites More sharing options...
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