cubzo Posted May 5, 2011 Report Share Posted May 5, 2011 Hello all, My wife's HP Pavilion 6000 will not work with her Microsoft wireless 5000 mouse. She is running Windows 7. I am a long time Mac user so on my computers I would have figured this out by now but I am clueless about Windows. The batteries are fresh and I don't see an on off switch. Any and all help with this would be greatly appreciated.Tom Quote Link to comment Share on other sites More sharing options...
rong Posted May 5, 2011 Report Share Posted May 5, 2011 Have you tried moving the receiver to another USB port Quote Link to comment Share on other sites More sharing options...
-pops- Posted May 5, 2011 Report Share Posted May 5, 2011 Can the computer "see" the mouse and receiver? Is the mouse tuned to the receiver? There should be a tuning button on the receiver. Quote Link to comment Share on other sites More sharing options...
cubzo Posted May 5, 2011 Author Report Share Posted May 5, 2011 Thanks for the help. I moved the receiver (dongle?) to a different port and it worked. So a follow up question, does this mean that the original port is dead? Quote Link to comment Share on other sites More sharing options...
rong Posted May 5, 2011 Report Share Posted May 5, 2011 Not necessarily, it just means that windows through a wobbly, try something else in the port Quote Link to comment Share on other sites More sharing options...
-pops- Posted May 5, 2011 Report Share Posted May 5, 2011 Not necessarily.It could be that the port in no longer able to supply its own power so that self powered USB devices should still operate OK. Quote Link to comment Share on other sites More sharing options...
cubzo Posted May 5, 2011 Author Report Share Posted May 5, 2011 Got it. Again thanks to all for the help. I am sure that will return for additional questions and hope that at some point I can dispense some answers as well.Tom Quote Link to comment Share on other sites More sharing options...
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