Windows computers fail to find printer

[csingh]

Our orgainsation has both windows and mac laptops. We also have 2 lexmark x544 and 1 lexmark t650 on the same wireless network with these printers.

Our issue is that the macs have no issue finding the printers and printing the documents.

The windows machines however, would sometimes stop finding the printer.

I noticed the the IP of the printers may change from time to time. I also noticed that some computers shared the printers and other computers connected to these computers. So if the computers that shared the printers were offline then the computers connecting through them will also not print.

I have fixed the issues in the previous paragraph.

Thanks,

CSingh

[ɹəuəllıʍ ʇɐb]

How do you "find" printers on Windows? Usually you go to Add Network Printer, then add it in this format: \\servername\printername