LydiaChen98 Posted May 20, 2013 Report Share Posted May 20, 2013 HI, I've been having a problem lately. I downloaded a software that I really want to use but when I open it, a window pops out saying I need a username and password (credentials?). So I went to the credential manager and deleted all vaults of credentials. But when I went back to the software, it still asks me for the username and password. I don't know what to do. I'm really bad at computers so don't abbreviate anything if you can help it. Help? Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted May 21, 2013 Report Share Posted May 21, 2013 Can you tell us what software it is? Also, can you post a screenshot of that po-up? P.S. I will try to find a better forum than this one; it is really for forum-related issues, not Windows or software issues. [topic moved to General Software forum] Quote Link to comment Share on other sites More sharing options...
LydiaChen98 Posted May 21, 2013 Author Report Share Posted May 21, 2013 It's this Chinese software I really want to use. Quote Link to comment Share on other sites More sharing options...
lindamartin Posted June 15, 2013 Report Share Posted June 15, 2013 Hi, I'm new to the forum. I'd like to open account helping some case. Do you have the admin account to delete all the credentials? Quote Link to comment Share on other sites More sharing options...
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