Unable to install software on Win7 Domain PCs

[jimmy32]

Hello,

I recently added two Windows 7 PCs to our domain. Created two new users in Active Directory and successfully added them to all groups necessary.

Now, when I go to install software on those PCs, logged in as one of the new users, a message appears on the screen stating:

***

"Installation requires administrative privileges to makes changes to your computer. Please retry installing this product and give the required permission when prompted.

If you cannot give these permissions to install, ask your systems administrator."

***

Some info on the setup:

1. The new user accounts are identical to existing user accounts which do not have this issue.


2. While the message instructs to input "required permission", the UAC box does not appear and I am unable to give further credentials.


3. The immediate product in question is Office 2013, but this same problem occurs for other software titles as well.


4. I've even temporarily added the users to the Administrators group in AD, but that still did not correct the problem.


5. I CANNOT access the local admin account. It was locked down by a previous IT company who has since gone out of business and along with it the PW for the local admin account.

I've tried circumventing this by force-ably extending the user's control/permissions, but any modification to such seems to be locked down and I get a similar message about lack of permission.

Any help would be appreciated.

Thanks.