tomasagren Posted July 26, 2015 Report Share Posted July 26, 2015 I'm having a problem with Exchange 2003. This happened this happened this past Friday around 4 pm. The mailbox was unmounted. I tried to mount the mailboxes but there were errors. I notices that the Microsoft Exchange Information Store service was stopped. Microsoft Exchange Information Store service will not start.Could not start the Microsoft Exchange Information Store service on Local ComputerError 1053: The service did not respond to the start or control request in a timely fashion. Unable to mount mailbox. Quote Link to comment Share on other sites More sharing options...
Irene Posted July 27, 2015 Report Share Posted July 27, 2015 Helo tomasagren, welcom to Windows Forum. :) One or two suggestions here:https://support.microsoft.com/en-us/kb/910413 https://support.microsoft.com/en-us/kb/2667794 Quote Link to comment Share on other sites More sharing options...
messiahkane Posted July 28, 2015 Report Share Posted July 28, 2015 Next steps must help you to handle this error message via Backup Exec...1. Click the Windows "Start" button on your Backup Exec server. Click "All Programs," then click "Symantec." Click "Backup Exec Console" to open the main backup console.2. Right-click the Exchange server in the list of backup servers. Select "New" then "Restore Job." A new window opens with several configuration options.3. Click the "View by Resource" tab. Click a date to view a list of mailboxes. Check the mailbox you want to restore from the list.4. Click the "Microsoft Exchange Redirection" on the left panel. In the center detail pane, check the option labeled "Redirect Exchange Sets." In the "Restore to" text box, type your Exchange server name where you want to restore the files.5. Click "Restore" to start the process. This may take several minutes, depending on the size of the mailbox that needs restoration. In case Backup Exec does not effective, then look in some helpful resources and guides...https://social.msdn.microsoft.com/Forums/en-US/49527348-5dd9-4c35-93f1-f1e0ed6dcd39/my-mailbox-files-or-folders-are-been-corrupted?forum=exchangesvrdevelopmenthttp://www.filerepairforum.com/forum/microsoft/microsoft-aa/exchange-server/1443-exchange-2010-error-unable-to-mount-databasehttps://exchangeserver.recoverytoolbox.com/ Recovery Toolbox for Exchange Server Quote Link to comment Share on other sites More sharing options...
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