Jump to content

exchange 2003 mailbox problem


Recommended Posts

I'm having a problem with Exchange 2003. This happened this happened this past Friday around 4 pm. The mailbox was unmounted. I tried to mount the mailboxes but there were errors. I notices that the Microsoft Exchange Information Store service was stopped.



Microsoft Exchange Information Store service will not start.


Could not start the Microsoft Exchange Information Store service on Local Computer


Error 1053: The service did not respond to the start or control request in a timely fashion.



Unable to mount mailbox.

Link to comment
Share on other sites

Next steps must help you to handle this error message via Backup Exec...


1. Click the Windows "Start" button on your Backup Exec server. Click "All Programs," then click "Symantec." Click "Backup Exec Console" to open the main backup console.


2. Right-click the Exchange server in the list of backup servers. Select "New" then "Restore Job." A new window opens with several configuration options.


3. Click the "View by Resource" tab. Click a date to view a list of mailboxes. Check the mailbox you want to restore from the list.


4. Click the "Microsoft Exchange Redirection" on the left panel. In the center detail pane, check the option labeled "Redirect Exchange Sets." In the "Restore to" text box, type your Exchange server name where you want to restore the files.


5. Click "Restore" to start the process. This may take several minutes, depending on the size of the mailbox that needs restoration.



In case Backup Exec does not effective, then look in some helpful resources and guides...


https://social.msdn.microsoft.com/Forums/en-US/49527348-5dd9-4c35-93f1-f1e0ed6dcd39/my-mailbox-files-or-folders-are-been-corrupted?forum=exchangesvrdevelopment


http://www.filerepairforum.com/forum/microsoft/microsoft-aa/exchange-server/1443-exchange-2010-error-unable-to-mount-database


https://exchangeserver.recoverytoolbox.com/ Recovery Toolbox for Exchange Server


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy