Jump to content

[Resolved]-Printer and Scanner


Recommended Posts

Hi,

I have an HP 720C Printer and an HP Scanjet 5300 scanner.

Both are pretty old but I like them and they continue to give me good service.

Between them they used to give me a very good "Photocopy" service - Just one press of a button and a copy appeared in the printer tray.

Then I bought XP and the Copier is no more, neither is the vast number of facilities which the printer is capable of.

The reason, the software supplied with the printer is not acceptable to Windows XP so they (XP) have written their own drivers for it. HP admit this.

Does anybody know of a way around this? I have a PC running 98SE networked but file and printer sharing does not work either.

A conundrum for the experts, but I bet a lot of people would be grateful if you could come up with an answer.

Thanks

Juby

Link to comment
Share on other sites

juby, HP have a 76 Mb download for this scanner and XP

HP Downloads

Are you sure all the functionality has been removed from this one??

As for your file and printer sharing issue, how have you networked your computers? Can you see the XP machine from the 98 one? If not, can you ping between them?

If you can post back some more information, I may be able to help you with this one.

Mr. M.

Link to comment
Share on other sites

Hi Mr IM

Thank you for your reply, the computers are networked and the HP devices are connected to the XP machine.

The other machine has the drivers and software for the HP printer loaded. The XP machine has Microsoft's own software for the printer. (Note this machine will not accept the original HP software, a joint affair between between MS and HP I presume).

File and print sharing is enabled but does not work. Every other network facility does, I am writing this on a the 98SE machine which does not have a modem.

The facilities missed are reverse printing, book collation and the copier function.

Regards

juby

Link to comment
Share on other sites

OK juby, as your network is obviously functioning, then the most obvious place to look is at a few settings. I assume that you ran the ICS (Internet Connection Sharing) wizard on the XP machine and used the disc from that to network your 98 pc.

I think that the most obvious place to start, is that you have actually set some parts of the machines to be "shared". Although File and Print Sharing may be installed, you will still need to set specific areas to be seen by other computers. Create a Directory (Folder) on each pc, and call them "98Data" on the 98 pc, and "XPData" on the XP pc. Right click on the folders, and one of the options you should see, is "sharing". Select this, and click the radio button to allow sharing for that folder, leave the other settings on default, and click OK. Do the same on both pc's. I suspect that you will now be able to see your pc's in Network Neighbourhood.

You will also need to share your printer, this is done in a similar way, by right clicking on the printer in the printer control panel, and selecting the share option as above.

If you have any firewalls installed, you may need to disable them until you have your network working correctly, then they can be correctly configured.

Please try this, and let me know how you get on. If you have any other questions, or it still fails to work, then please post back.

Regards. Mr. M.

Link to comment
Share on other sites

Hello Mr IM.

Thanks again, I have done as you say, but the problem remains, I could always see both PCs in network neighberhood.

I have fallen into the trap of computerese!

What I meant when I said that "File and Printer Sharing does not work" was that it does not work with the particular problem ie., printer sharing doesn't work.

I would dearly like to solve this problem which is solely related to the printer.

If it of any interest, I also have a an Epson printer connected to the 98SE machine, all the progs are loaded as per the HP. That does not work either.

The whole setup worked perfectly before XP.

I have seen the HP Web site and there is no real clue there.

Like I said a conundrum, but there are quite a few people out there with the same problem.

Regards,

juby

Link to comment
Share on other sites

Right, this may be off the mark, but I have seen a similar problem before. It turned out to be XP's built in firewall for the local network.

Forgive me, but I do not have an XP machine to hand to give you the exact directions, but somewhere in the properties for the network connection on the Xp machine (if my memory serves me right, it is under the settings for the IP protocol), can you ensure that the XP built in firewall is turned off.

Mr. M.

Link to comment
Share on other sites

Mr I M

You were right and it is complicated, but entering "Firewall" in the XP Help and Support section explains the full story.

(Make sure that you only disabable the firewall in the LAN.)

Thank you very much for your help.

juby

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy