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XP won't recognise my HomePNA network card


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Hi,

I'm having a problem with my homepna card (PCI.) The card is in its appropriate slot (I've even tried all three of them), the "Link" -light is on (which means everything should be ok in that end) and the cable is connected to the wall.

Windows XP should find the network card automatically when I turn on the computer, right? Well it doesn't. The OS even fails to find the device "manually". How can I make XP find the card? The HomePNA won't appear in Windows' list of all the other found devices (whatever it's called in english, my version is in finnish :) ) The card should be attached correctly, and the reason can't be in the slots since other devices work fine when connected to them.

Thanks in advance!

[EDIT] Oh yeah, I have the drivers on a disc but it isn't much of a help since the OS can't find the whole damn thing "physically"

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Hi zapp, and welcome to the Forum.

I have to say, I have absolutely no experience of HomePNA systems at all (for those who wish to know, I believe it is the system which uses your telephone lines to create a home network). However, I would suspect that the device should install itself as a standard networking device, although it may install as a modem.

Are you absolutely sure the device has not been recognized by the OS? If not, then the next step is to manually install the device. Ensure that the device is supported by XP, then from control panel run the add/remove new hardware wizard. After it has failed to find the device as plug and play, you will need to "tell" it what the device is and point it to the drivers you have on disc.

Have you checked that there is not an installation program you can simply run, with the supplied discs for the product?

If you would be so kind as to post the exact make and model of the device, I will try to find some more information from the manufacturers website.

Regards. Mr. Mouse.

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Oh yeah, I have the drivers on a disc but it isn't much of a help since the OS can't find the whole damn thing "physically"

Found this at :- http://www.homepna.org/support/faqs.asp

FAQ 10 What about drivers for Windows XP (WinXP)?

Several HomePNA Adapters do not include drivers for Windows XP (WinXP) on the installation disk. The HomePNA 2.0 drivers (version 2.31) are included in the WinXP distribution. HomePNA adapters on WinXP machines should use the built-in drivers and should NOT use the drivers on the adapter's installation disk.

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Yes Mouse, your idea of HomePNA systems is correct. I guess they are much more common here than in US for example :)

I am positive that XP hasn't found the card. I must try installing it manually once more when I get home, although I have tried it more than once. It seems like the OS won't understand the drivers even when I point them right to its face. The device should be found under "Network Adapters" (not sure of the english name again) not under "Modems"

A disc came with the device (with drivers to 98, ME, 2k and even XP) but had no installing software in it.

The model is this one:

http://www.a-link.com/Hpna011CH.html?id=u8LwSLzI

Hope you find it more useful than I did :angry:

Since the LINK light is on in the device should I assume that the problem can't be in the device itself? According to the manual it means that the connection is ok.

Someone adviced me to disable PnP in BIOS but it didn't help.

Thank you so much for your time Mouse! :D

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Hi again zapp.

You are correct, that damn website is pretty useless :( It would appear that the A-Link/Avaks brand is a generic name for the Company who run the website. I cannot find any other information for this product.

I should of course point out, that just because your lights come on when it is pugged in, does NOT mean that it has to be working correctly. Can you possibly test this device in another computer at all, preferably one running something other than WinXP?

Just a long shot here as well, but although the device does not show up under device manager (I assume that is where you have been looking for it), does it show at all in the network connections box (start>settings>network connection)?

Other than this, the only advice I can give you at the moment, is to force an installation manually as mentioned above.

I will keep looking, and post back if I find any more information.

Mr. M.

PS You do have the correct priviledges when logged into the XP machine to install a new device, I hope?

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Guest ellas

yeah I knew you were slow typing mr mouse Wednesday 12 May 2004, 19:54 was you first post and Thursday 13 May 2004, 19:47 your second,yeah thats about right 24 hours to type your post :P

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