Michelle Posted June 7, 2004 Report Share Posted June 7, 2004 Son's 98se pc, self-build, no motherboard disc (?) sound has gone. It's an AMD and Aida32 says it's an AMD XP-A but on AMD site there's no such beast and not a lot of info.Tried uninstalling soundcard in device manager but there's no option, just update driver. It won't take any driver from os disc or from M$, :( and list known drivers gives 1 generic which doesn't work. :( Quote Link to comment Share on other sites More sharing options...
spikeychris Posted June 7, 2004 Report Share Posted June 7, 2004 Have you tried dxdiag? If not type dxdiag into run and perform the tests. Have you also looked at the BIOS to see if the sound has been disabled? Quote Link to comment Share on other sites More sharing options...
Michelle Posted June 10, 2004 Author Report Share Posted June 10, 2004 Sorry for delay, he's been busy. There's no option in his bios for sound, and the DirectX test says no soundcard installed. Quote Link to comment Share on other sites More sharing options...
Hurdy Posted June 10, 2004 Report Share Posted June 10, 2004 If it was me the first thing I would do is take out the sound card and boot up the computer. Then turn it off, reinstall the sound card, boot up again and see if 98 finds it and installs it. :) Quote Link to comment Share on other sites More sharing options...
Michelle Posted June 21, 2004 Author Report Share Posted June 21, 2004 He's doing A levels so it's taking a while to troubleshoot. He said he couldn't take out soundcard, or it didn't seem to budge and he didn't want to break it. Is onboard soundcard removeable? Quote Link to comment Share on other sites More sharing options...
awake Posted June 21, 2004 Report Share Posted June 21, 2004 If it's onboard sound you won't see a separate card. The line in, line out connectors come straight of the motherboard, usually on the same panel as the parallel, serial connectors.It could just be missing the driver file. I use a utility called 'Driver Magic'. You don't need to know any details - the software queries all devices on the PC then connects to it's website and searches a database for any matches. It's been very useful for me.Only thing is, it's not free. Though, I think there's a free trial of the software which might be enough for you.Go to :Diver Magic Quote Link to comment Share on other sites More sharing options...
Michelle Posted June 21, 2004 Author Report Share Posted June 21, 2004 Thanks for the link - we'll try it. Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted June 21, 2004 Report Share Posted June 21, 2004 Try Driver Guideusername: driverpass: allor you can register and it will give you the same info I just did :rolleyes: Quote Link to comment Share on other sites More sharing options...
Michelle Posted June 22, 2004 Author Report Share Posted June 22, 2004 Problem now solved. Thanks guys. Quote Link to comment Share on other sites More sharing options...
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