trackrat Posted September 11, 2004 Report Share Posted September 11, 2004 A friend has just installed SP2 and could not get on the internet ( he is on dial up ), so he used system restore to go back and his internet worked again.So he undid the restore point and has jus sent me this message hi alan , restored the xp2 package , it was ok for half an hour but then lost the internet connection , have had to restore back to an earlier time again . tried to restore the xp2 package again but the internet connection could not be made , back on the restored earlier date again , any ideas .Can anyone give me a clue how to answer this. Quote Link to comment Share on other sites More sharing options...
nellie2 Posted September 11, 2004 Report Share Posted September 11, 2004 has he turned the firewall off? here is a list of known program problems although I don't think he will find the answer there.To be honest, if I were him I would leave SP2 for now. Quote Link to comment Share on other sites More sharing options...
artist Posted September 11, 2004 Report Share Posted September 11, 2004 has he turned the firewall off? here is a list of known program problems although I don't think he will find the answer there. :rolleyes: That could be handy............Thanks. :) Quote Link to comment Share on other sites More sharing options...
trackrat Posted September 12, 2004 Author Report Share Posted September 12, 2004 I use ZA firewall the same as Barry and when I installed SP2 about 3 weeks ago it automatically disabled the SP2 firewall as it detected ZA.So I do not think the firewall is the problem. Quote Link to comment Share on other sites More sharing options...
nellie2 Posted September 12, 2004 Report Share Posted September 12, 2004 Is he with a different ISP to you? Has he checked his connections settings? Quote Link to comment Share on other sites More sharing options...
Clam Posted September 13, 2004 Report Share Posted September 13, 2004 Hi folks. I’ve had a similar experience to Trackrat’s friend.I installed SP2 yesterday afternoon from the MS CD. The installation went without any problems and all my apps seemed to be working OK, then I tried to connect with MSN Messenger and that’s when the probs started.Firstly it wouldn’t let me sign in “because I wasn’t connected to the internet” although I was.I tried “retry” with the same result. I tried msn.com but it the web page wasn’t available. Anyway after fiddling about with it all last evening and most of today I uninstalled SP2, but that didn’t cure the internet troubles. I still could not connect to messenger and lots of other sites, so, I decided to do a system restore only to find it had wiped out all my system restore points.Fortunately I’d read the articles by Powerless and Co and taken a back up of my windows partition about a week ago using Acronis, and that got me out of the mire. :thumbup: Quote Link to comment Share on other sites More sharing options...
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