savak Posted October 9, 2004 Report Share Posted October 9, 2004 HiI don't know anything about Windows Millenium but a friend has been having troubles fromnot updating her virus files and spyware checking.She runs AVG 6 (ther free one) which has now been updated and still finds seven virussed files with a worm virus (not sure which one). These are in the C:\_recovery\temp and cannot be deleted becuase access is denied. questions are1. Can they be removed or healed? (file extention is .CPY)2. Are other files in the C:\_recovery important? (I don't know if this is used by other programs/system or not)Another question is she also had a file named mhf_bmp.dll infected which could not be healed so I deleted it. At startup Windows says it cannot be found(of course!) but seems to function ok without it.1. Is it required?Thanks for your helpGraeme Quote Link to comment Share on other sites More sharing options...
Chris Posted October 9, 2004 Report Share Posted October 9, 2004 There stuck in sytem restore, you'll need to delete your restore points to delete infection. Quote Link to comment Share on other sites More sharing options...
expertec Posted October 9, 2004 Report Share Posted October 9, 2004 http://support.microsoft.com/default.aspx?...kb;en-us;264887Disable system restoreRebootScan with AVGClean/delete anything foundRebootRe-enable system restore Quote Link to comment Share on other sites More sharing options...
savak Posted October 9, 2004 Author Report Share Posted October 9, 2004 How do I disable the system restore? Quote Link to comment Share on other sites More sharing options...
savak Posted October 9, 2004 Author Report Share Posted October 9, 2004 Sorry didn't look at the link ! Quote Link to comment Share on other sites More sharing options...
savak Posted October 11, 2004 Author Report Share Posted October 11, 2004 Thanks. Problem solved. Once again this site has proved invaluable.Graeme Quote Link to comment Share on other sites More sharing options...
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