Boris Posted October 16, 2004 Report Share Posted October 16, 2004 Friend of mine who is running XP Pro + SP2 is having a hard job to create a valid image of his C drive using Acronis Drive Image 8. He's done a reformat/clean install of XP Pro + added SP2 and then only installed the latest AVG + Ad-Aware + SpyBot + Spyware Blaster + True Image 8 + Diskeeper 9 Pro.He now wants to create an initial backup image to put on his other H/D. However when he tries, it does produce an image, but when he then uses True Image to check it - it always seems to report the .tib file as being corrupted ?????I can't help him as I've not gone to SP2 yet and my True Image is only v6 and hasn't got this "check" option in it.He's done an AVG scan and found nothing and it hasn't been connected to the internet yet since the install !Possibilities I can think of are something running (possibly an XP service ?) which somehow unlocks the locked drive while its taking the image ??? or - as Diskeeper is set to "set and forget" - its waking up and spoiling the image taking ? He shouldn't need to disable AVG and the XP Firewall as well should he ????Grateful for any flashes of inspiration :blush: All ideas will be investigated :DHe's running this from within windows by the way ! Quote Link to comment Share on other sites More sharing options...
Boris Posted October 16, 2004 Author Report Share Posted October 16, 2004 Googling just found me this :-http://www.windowsbbs.com/showthread.php?t=35547 - several mentions of corrupt .tib files !Anyone else using TrueImage 8 ?? Quote Link to comment Share on other sites More sharing options...
nellie2 Posted October 16, 2004 Report Share Posted October 16, 2004 Yes I'm using True Image 8 (just had to load use my backup image today actually, but that is another story! :ninja: ) I have SP2 and haven't had any problems with it.Why not have a look through the official acronis support forum at Wilders here or even post a question? Quote Link to comment Share on other sites More sharing options...
Boris Posted October 16, 2004 Author Report Share Posted October 16, 2004 Thanks Nel :D I found this there !Re: What does Check Image do and what causes a corrupt image? --------------------------------------------------------------------------------Well... software incompatibility can occur when you use programs that require direct access to your hard drives. For instance, it can be an antivirus or a firewall.Also we have received messages about "Image archive is corrupted" error when the customer has Diskeeper application installed. When he turned off this application the created image has been checked as healthy. We have tried to reproduce this situation in our Testing Lab but to no effect.Thank you.--Best regards,Andrew BerezovskyAcronis, Inc. Quote Link to comment Share on other sites More sharing options...
nellie2 Posted October 16, 2004 Report Share Posted October 16, 2004 Do you think that might be it then? Quote Link to comment Share on other sites More sharing options...
Boris Posted October 16, 2004 Author Report Share Posted October 16, 2004 I passed the message on to my mate !He is not at all happy and has put his comments in their Forum (Fragmented) http://www.wilderssecurity.com/showthread....ed=1#post276892 Quote Link to comment Share on other sites More sharing options...
nellie2 Posted October 16, 2004 Report Share Posted October 16, 2004 Oh dear! In their defense, they can hardly test it against all the software that is available on the net.... otherwise we would never get any new apps.. because it would take too long to test against everything.These problems crop up we learn and we make it better next time! Quote Link to comment Share on other sites More sharing options...
Boris Posted October 16, 2004 Author Report Share Posted October 16, 2004 He's been trying to do this for 2 weeks ! (before he asked me) - so you can see why he's not pleased ! Quote Link to comment Share on other sites More sharing options...
Chris Posted October 16, 2004 Report Share Posted October 16, 2004 Instruct him to close down all applications...you know the score and tell him to repeat the imaging.Now can Acronis fully function in safe mode? If it can, give it whirl :teehee:May seem drastic... but if he has two RAM sticks tell him to whip one out and see it it works. Swap 'em about. ref: they mentioned memory. Quote Link to comment Share on other sites More sharing options...
Boris Posted October 17, 2004 Author Report Share Posted October 17, 2004 He is running 2 (almost new)x 256 sticks Crucial PC2700 - both fully tested ! Quote Link to comment Share on other sites More sharing options...
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