Sureshot Posted April 19, 2003 Report Share Posted April 19, 2003 Hello All,I have this slight niggle that I need advice with...I can send files through Windows Messenger no problem at all, but when I click accept to receive a file from a contact it just freezes for 10-15 seconds and then informs me that it has failed. I am using Win XP with Win Messenger 4.7. I aslo use Norton FW2003 and have checked the configuration of this program to see if it is the problem. In the choose programs part I have selected Permit All for each Messenger entry but this does not seem to have made any difference. Does anyone have any suggestions on what might be causing this problem? Quote Link to comment Share on other sites More sharing options...
mark2 Posted April 19, 2003 Report Share Posted April 19, 2003 Have you tried with the firewall off ? are you connecting via a proxy server? Quote Link to comment Share on other sites More sharing options...
Sureshot Posted April 19, 2003 Author Report Share Posted April 19, 2003 Yes I tried with the FW off for a brief spell. But going on the basis of attack attempts that I sometimes receive I wasn't encouraged to keep it off for long.Getting caught with pants down isn't the nicest!!Pardon the ignorance, but what do you mean by a proxy server?I am using BT broadband currently Quote Link to comment Share on other sites More sharing options...
mark2 Posted April 19, 2003 Report Share Posted April 19, 2003 It's possible you are connecting thru a proxy server, this could have the effect you are describing I know it causes problems when downloading GAV updates. Check in Tools > internet options > connections > settings and see if 'use a proxy server is checked' Quote Link to comment Share on other sites More sharing options...
Sureshot Posted April 19, 2003 Author Report Share Posted April 19, 2003 Hi Mark2I have looked at this and the box is not checked.I am sure I was once able to receive files but I can't think if I have changed anything. Quote Link to comment Share on other sites More sharing options...
mark2 Posted April 19, 2003 Report Share Posted April 19, 2003 I've had a google around there are thousands of results, not found an identical problem to yours yet http://www.google.com/search?q=+windows%2B...8&start=40&sa=N Quote Link to comment Share on other sites More sharing options...
Guest ellas Posted April 19, 2003 Report Share Posted April 19, 2003 when I had this problem it was caused by firewalls by both sender and receiver,disabling both solved it,it still looks to me like a firwewall issue. Quote Link to comment Share on other sites More sharing options...
peter e Posted April 19, 2003 Report Share Posted April 19, 2003 I don't know much about messenger, sureshot but I have the address of the Windows messenger knowledgebase articles in my favourites.This is it for what it's worth - Windows Messenger Knowledge Base ArticlesHope it helps.Pete Quote Link to comment Share on other sites More sharing options...
Prince of Calcutta Posted April 20, 2003 Report Share Posted April 20, 2003 what about the windows xp firewall? is that on or off ? Quote Link to comment Share on other sites More sharing options...
madboy33 Posted April 20, 2003 Report Share Posted April 20, 2003 SureshotAs Prince has said see if the XP firewall is on?To do that Go to Control Panel>Network and Internet Connections>Network ConnectionsNow Right Click Your connection Then select Properties and then the Advanced TabNow uncheck the Firewall Box (thats if it is not allready unchecked)madboy33 Quote Link to comment Share on other sites More sharing options...
mark2 Posted April 20, 2003 Report Share Posted April 20, 2003 you could try posting in the microsoft newsroups, if the problem hasn't been found and solved there already.XP messenger newsgroupFound thisI am very new to windows messenger. Used it for the first time last night> with a friend of mine. We were chatting away just fine when I thought I> would send her a photo. I clicked on send a file select the photo, she> accepted it and the transfer started but then I get the message saying the> connection is blocked. The same happened to her when she tried to send me a> file.> Where are we going wrong?> TIAThe replyIt's possible that Windows XP has turned on yourfirewall (and therefore is blocking thetransfers). You can either shut down the firewall (see below), or just configure it. ClickStart, then click the Control Panel. If you're in category view click Network and Internetconnections then click Network Connections. Right click your connection, then clickProperties. For cable modem/broadband users, your connection will usually be called LocalArea Connection. For dialup, it should be the name of your Internet Service Provider. Clickthe Advanced Tab, verify the Internet Connection Firewall is turned on (or turn it off here,and don't bother configuring it). Then click the Settings tab. Click the add button and thenin the Service Settings, type in the following information. For Description enter MSNConnection for Name or IP address enter 127.0.0.1, forboth External and Internal ports enter 1863. Verify TCP is selected and click OK. Now youneed to repeat the last step but changing the ports to 5060, 1503, 6891, 6892, 6893, 6894,6895, 6896, 6897, 6898, 6899, 6900. Yes, 13 (including the first one) will now be selected.Then click the 'Remote Desktop' entry (that was there before you started) and click Edit.Enter 127.0.0.1 as the IP, and click OK (can't change anything else). Make sure all 14 (the13 you added + Remote Desktop) connections are selected then click OK. For screenshots onthis procedure, seehttp://messenger.jonathankay.com/problem.aspx?ID=16If you're using any other firewall, you'll need to set it to 'Permit All'or 'Allow All' tomake sure file transfers work. As well, if you're going through any type of router, it willneed to support Universal Plug and Play (UPnP) or have some type of built-in Messengersupport (which it doesn't if it's not working). If it does support UPnP, you'll also need touse MSN Messenger 5:(http://messenger.msn.com) as it supports UPnP file transfer.____________________________________________Jonathan KayWindows MVP, MessengerAssociate ExpertNot sure I like the idea of 'Permit all' Quote Link to comment Share on other sites More sharing options...
Sureshot Posted April 20, 2003 Author Report Share Posted April 20, 2003 Hello everyone,Thanks for posting.I have checked the XP firewall and the checkbox isn't ticked. I have tried to receive a file while Norton was off and had no luck. I am not using a router or anything either. Although both my friend are using routers.Peter e, I have checked this link out and will investigate it further today, thanks Quote Link to comment Share on other sites More sharing options...
Sureshot Posted May 12, 2003 Author Report Share Posted May 12, 2003 Still not getting anywhere on this matter!!!It is beginning to get annoying. I have checked all firewall settings (both XP and Norton) and it still won't accept files from contacts. I was trying it out with a new contact recently. He sent a file because I wanted to show him the message that comes up when it fails. It worked!!!! twice!!! So I thought it had fixed itself. I then tried it with my other contacts and it was the same as before.....failed!!! aaaarrrgggghhhh!!I have checked the folder that should receive these files and it has the file details but all the files are 0kb in size! Can anyone help further? :( :( Quote Link to comment Share on other sites More sharing options...
Guest Nellie2 Posted May 12, 2003 Report Share Posted May 12, 2003 Well I don't really have a technical solution for you but, if you recieved or sent files ok with a different friend......have you thought that the problem may not be your end but with the two friends you are trying to communicate with?? Perhaps they have their firewall set wrong or whatever?....Just a thought! Quote Link to comment Share on other sites More sharing options...
Sureshot Posted May 12, 2003 Author Report Share Posted May 12, 2003 Nellie2This is something I will need to check further with them. It is really frustrating though.I downloaded MSN 5.0 and had 2 messenger systems running simultaneously just there. they were both fighting each other for supremacy. I thought they would intall ontop of each other. I have removed 5.0 now.Thanks for the suggestion anyway. Quote Link to comment Share on other sites More sharing options...
Guest Inprofile Posted May 12, 2003 Report Share Posted May 12, 2003 These links may help Sureshot: ;) http://www.kellys-korner-xp.com/xp.htmhttp://www.rdisruption.com/xp/xpindex.htm Quote Link to comment Share on other sites More sharing options...
Sureshot Posted May 13, 2003 Author Report Share Posted May 13, 2003 thanks I will check these outdo you have any thoughts on the problem? Quote Link to comment Share on other sites More sharing options...
Scarthy © ® ™ Posted June 11, 2003 Report Share Posted June 11, 2003 I believe this is caused by the Messenger service and not you. I have had the same trouble in the past when trying to receive files etc. Seems worse at peak times.Turn off Firewalls (Windows and Norton) and ask someone (who also has their firewalls OFF) to send you something. This will rule out the firewalls. Quote Link to comment Share on other sites More sharing options...
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