can't update windows

[offpir]

Hi I recently formatted my pc cuz it froze all the time

now it's a week later and I was surfing and suddenly i got a lot of spyware so bad i couldn't do anything but reboot

and i unplugged my internet connection and ran ad-aware and norton antivirus

then my desktop had a wierd wallpaper saying my pc contained spyware

i couldn't get rid of it and so I reinstalled windows but then i couldn't change my wallpaper so I found a tutorial to help me that worked but I had to install windows again and now everything looks fine but I can't go to windows update page and I don't have the windows update icon in my control panel

So is there a way to fix this

I'm trying to download a version of windows SP2

THhnx

[trackrat]

If you are on the internet you can download the updates from here.

http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us

[Scarecrow Man]

Do not install SP2. Installing SP2 on a computer with a virus will cause a disaster. You should post a HijackThis log before doing anything else.

[ɹəuəllıʍ ʇɐb]

Do not install SP2. Installing SP2 on a computer with a virus will cause a disaster. You should post a HijackThis log before doing anything else.

This is very important - do not install SP2 unless you are 100% free of any malware.

As for WindowsUpdate, you can always activate it from Internet Explorer; Tools -> Windows Update.

[offpir]

I know you can acces the update from there but the problem was that the website allways freezes

I downlaoded a few anti spyware progies and they said I was clean so I downlaoded a standalone version of SP2 and installed it and I think my prob is over

But I'll post my Hijack log just to be sure :

Logfile of HijackThis v1.99.1

Scan saved at 11:14:46, on 28/06/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\system32\CTHELPER.EXE

C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

C:\Program Files\Logitech\MouseWare\system\em_exec.exe

C:\WINDOWS\System32\rmctrl.exe

C:\Program Files\QuickTime\qttask.exe

C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

C:\WINDOWS\system32\wfxsnt40.exe

C:\Program Files\Logitech\iTouch\iTouch.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Documents and Settings\Administrator\Bureaublad\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://games.telenet.be/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://pac.telenet.be:8080

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Koppelingen

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe

O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe

O4 - HKLM\..\Run: [RemoteControl] C:\WINDOWS\System32\rmctrl.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe

O4 - HKLM\..\Run: [WFXSwtch] C:\PROGRA~1\NORTON~1\WinFax\WFXSWTCH.exe

O4 - HKLM\..\Run: [WinFaxAppPortStarter] wfxsnt40.exe

O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1119796567702

O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE

O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe

[Scarecrow Man]

One thing you could try,

open hijackthis, close all browser windows and delete the following line:

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1119796567702

then open internet explorer, and type: http://update.microsoft.com

P.S. Your log is fine.

[offpir]

Thnx for helping me out and thnx for checking my log

[Scarecrow Man]

BTW... You already have SP2. Why are you downloading it again?

[offpir]

I just installed it when I posted the log

Everything worked again when I installed it

It was a install file so that I didn't need to go to the update page wich always froze