bvw Posted June 18, 2003 Report Share Posted June 18, 2003 Last December we were burgled whilst away for the weekend, the house was ransacked.Amongst other things most of my wifes` jewelery was stolen. During February she visited a goldsmiths, as instructed by the Insurance Company, to discuss replacement items of jewelery and a comprehensive list of stolen items was forwarded to the Loss Adjusters.Over the following 4 months we heard nothing despite countless phone calls and emails. Our phone calls were answered with "we'll chase it up" etc and emails remained unanswered.Last Sunday week I used http://www.howtocomplain.com/Since last Tuesday week we've had phone calls, emails and letters every working day! The replacement jewelery has been authorised and also a cash value agreed for the irreplaceable items.The end is in sight, thanks to How to Complain.com. Quote Link to comment Share on other sites More sharing options...
mmmbisto Posted June 18, 2003 Report Share Posted June 18, 2003 That's a cool link :) Usually we just go to my mum. She used to work for the MP for Gloucester so knows loop holes and such! Hehe ;) Quote Link to comment Share on other sites More sharing options...
TERBOW Posted June 18, 2003 Report Share Posted June 18, 2003 Great news, and thanks for the link, i'd never heard of it before,i am glad you got some recompense for your trauma' . on a lighter side.I think i will make some posters advertising this site and post them outside pcw. now that should open a can of worms, also how about i post it in PCA where some of there shareholders frequent, or at least i think their shareholders B) Quote Link to comment Share on other sites More sharing options...
Guest Nellie2 Posted June 18, 2003 Report Share Posted June 18, 2003 Good idea TEBROW......... you could post it in consumer watch in reply to a thread or three :lol: :lol: :lol:{Heh heh........ I see you have been and done it then!!! :) } Quote Link to comment Share on other sites More sharing options...
doug Posted June 18, 2003 Report Share Posted June 18, 2003 Talking of being burgled, We've been done a few times. The most embarrasing was the second time when we were away for the week end on a jolly with the local crime squad, wife's connection. Took quite some time for us to be tracked down to the hotel where we were all staying. Most embarrasing to the Durham boys as they were trying to be traced by the Tyne and Wear Mob. The family knew we were away for a weekend with the Durham squad but no one in the Durham Constabulary knew where they were. Trouble is we don't have that much. It just looks good from the outside. Must be all that DIY I do. Must finish putting the gold paint on the forth lot of gates. To cap This particular burglary they came back 2 weeks later, we found their tracks in the snow going round the house. They kicked in the bottom panel of a rear door and nicked the replacement video for the first one. Obviously a newer model. :o Quote Link to comment Share on other sites More sharing options...
artist Posted June 19, 2003 Report Share Posted June 19, 2003 That return visit is quite commom - so the police told my daughter when her house got done.Touch wood - never had those sorts of visitors - probably because we don't look like we'd have much inside. :D Quote Link to comment Share on other sites More sharing options...
bvw Posted June 20, 2003 Author Report Share Posted June 20, 2003 In the post this morning a voucher for over £2500 from Goldsmiths Jewellers, this voucher can be redeemed at any Goldsmiths Group store in the UK.6 months of getting nowhere with our claim ended after one email from How to Complain.com less than 2 weeks ago.Amazing. Quote Link to comment Share on other sites More sharing options...
Agent Smith Posted June 20, 2003 Report Share Posted June 20, 2003 Some good news for you at last bvw. Sorry to hear about the burglary (that goes to all mentioned), but I would suggest that you invest in a couple of Great Danes.I've had Danes for the last 20 odd years, and touch wood, we've never been burgled, despite most of the neighbours being done.Mr. M. Quote Link to comment Share on other sites More sharing options...
artist Posted June 20, 2003 Report Share Posted June 20, 2003 I love all dogs but the 'deposits' are a pain to get rid of - even worse with great danes! :huh: :) Quote Link to comment Share on other sites More sharing options...
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