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Printing Problem


jojo
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I am unable to print my emails or anything from the Internet, but any files or pictures already on the computer print with no problems at all. I have a newish dual core computer running xp professional and I access the internet via AOL 9. My printer is a canon but I have also tried a Lexmark as well. any advice would be appreciated.

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I am posting the contents of jojo's PM here to save a lot of bother.

I should have mentioned in the original post that I have been using computers for many years. I have no problems printing from the internet on other computers Its just my present system.

When I attempt to print an email I open it and then either click on the print link at the top, or right click on the email and then select print. I usually use the right click method to print a web page if a printing link is not available.

After I click on the print link nothing happens, no communication with the printer, no messages, the attempt to print is just ignored and the computer carries on as normal.

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I am posting the contents of jojo's PM here to save a lot of bother.

I should have mentioned in the original post that I have been using computers for many years. I have no problems printing from the internet on other computers Its just my present system.

When I attempt to print an email I open it and then either click on the print link at the top, or right click on the email and then select print. I usually use the right click method to print a web page if a printing link is not available.

After I click on the print link nothing happens, no communication with the printer, no messages, the attempt to print is just ignored and the computer carries on as normal.

Hello......Some help would be appreciated.

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On the internet, have you tried using print from the 'File' drop-down menu?

Or alternatively if you do not want the whole page, just Highlight/Right click/Print. :D

I have tried all you suggest to no avail and would really like a solution to the problem and not a work around. Do you really think it is a windows problem or something weird in AOL 9, which I have never used before. I know it's not the printers as they work fine on a friends system who also has xp pro.

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