johnnydotcom Posted December 17, 2009 Report Share Posted December 17, 2009 Hello, first of all I'd like to thank you guys for all the assistance you give to the public. Sometimes there are things that happen that we just dont understand. Now on to the point of my post. A few nights ago I was watching a video online, when i started getting a handfull of pop ups. The pop ups were different then those ive seen selling rogue spyware but I know better then to click on them anyhow. I start alt+F4 them and I got to a point were I couldnt alt+F4 them anymore so i powered down my PC. I now restart my PC and the first thing I see is a pop up saying my pc is infected with Worm.Win32.Netsky. There is no wallpaper or anything. I tried starting it in safe mode and I noticed Spyboy S&D, and a Defender program I hadnt noticed. I am known for using Spybot before so maybe I had downloaded it prior so I scanned. About 1/5th of the way through the scan i'm noticing the programs it's scanning are not ones i've seen before. Alot of malware programs, virusso and so even a Smitfraud C. I'm almost thinking that this spybot I just used started downloading other programs instead of taking them away. The stuff it was telling me to delete were stuff like Window Restore files and such. I forced shutdown again and It wasnt allowing me to with a window saying "Spybot Is not allowing your computer to shut down cause it is still running" but it did give me the option to bypass it and proceed to shut down.Now if I try to restart its just a plain black screen both in regular mode and in safe mode. Please help, if at all possible. If a Reformat is needed so be it. I would post logs but as I said I cant even get into the computer in safe mode now. Maybe you guys know some tricks of the trade?-John Quote Link to comment Share on other sites More sharing options...
andsome Posted December 17, 2009 Report Share Posted December 17, 2009 You could always try this.http://us.trendmicro.com/us/housecall/ Quote Link to comment Share on other sites More sharing options...
johnnydotcom Posted December 17, 2009 Author Report Share Posted December 17, 2009 I can't get into the pc to do anything on it. it's just a plain black screen that dont allow me to do anything. Safe mode isnt working either. I will however keep this link for when i can get in :D Thanks Quote Link to comment Share on other sites More sharing options...
Boris Posted December 17, 2009 Report Share Posted December 17, 2009 What O/S are you running ? Quote Link to comment Share on other sites More sharing options...
johnnydotcom Posted December 17, 2009 Author Report Share Posted December 17, 2009 I am on Vista Home Premium. Quote Link to comment Share on other sites More sharing options...
Boris Posted December 17, 2009 Report Share Posted December 17, 2009 Do you have a proper Vista DVD or only a recovery disk ? Quote Link to comment Share on other sites More sharing options...
johnnydotcom Posted December 17, 2009 Author Report Share Posted December 17, 2009 there is a problem there, I got the PC from a Rent to own type of place as the second owner. I recieved no discs. Is there a site i can download Vista from? i have mey keys just not the discs Quote Link to comment Share on other sites More sharing options...
Boris Posted December 17, 2009 Report Share Posted December 17, 2009 Is there a site i can download Vista from?Not legally :(Can you borrow a DVD ? Quote Link to comment Share on other sites More sharing options...
johnnydotcom Posted December 17, 2009 Author Report Share Posted December 17, 2009 a friend just bought two pc i will see if i can barrow hers Quote Link to comment Share on other sites More sharing options...
Boris Posted December 17, 2009 Report Share Posted December 17, 2009 Try a repair.See here :-http://www.bleepingcomputer.com/tutorials/....html#automatic Quote Link to comment Share on other sites More sharing options...
johnnydotcom Posted December 18, 2009 Author Report Share Posted December 18, 2009 Thank You, I will try this as soon as I get those disc. Umm you should probably close this as I have to get ahold of her first and with shopping and such its impossible right now. Should I have any other questions I can always open a thread. Thanks Again. Quote Link to comment Share on other sites More sharing options...
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