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Windows only sees 1 gig memory of the 2gig installed


discokid
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The first thing I would do is to uninstall both modules and then put in just one of the 1Gig modules and see it that is recognised. Then replace it with the other 1Gig module in the same slot and see if that is recognised. Then, if necessary, repeat the same procedure in the other slot.

This should give you some sort of clue as to what the problem is.

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The first thing I would do is to uninstall both modules and then put in just one of the 1Gig modules and see it that is recognised. Then replace it with the other 1Gig module in the same slot and see if that is recognised. Then, if necessary, repeat the same procedure in the other slot.

This should give you some sort of clue as to what the problem is.

With just 1 module, it shows in windows as half gig .. either module .. CPU-Z sees them as 1 gig .. so they must be working OK .. there are threads in other forums about similar problems .. often seeing only 2 gig when 3 installed, .. but I cant understand much of the chat (I am not all that techie)

did see something about graphics cards using main memory .. but when I had only half agig windows showed the whole amount.

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Per CPU-Z these "new" sticks are dated week 36 of 2003 - are they High or Low Density RAM ?

What motherboard are you using ?

Info from Belarc Advisor ....

Board: KM266-8235

Bus Clock: 133 megahertz

BIOS: Phoenix Technologies, LTD 6.00 PG 10/08/2002

1024 Megabytes Usable Installed Memory

Slot 'A0' has 512 MB

Slot 'A1' has 512 MB

don't know density .. (not a techie)

Belarc also notes ....

c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.

d. Memory slot contents is reported by the motherboard BIOS.

Is it that the BIOS needs updating to see the full memory and the Windows can see it?

BIOS Type: Phoenix-Award BIOS v6.00PG

BIOS ID: 10/08/2002-KM266-8235-6A6LVB0GC-00

BIOS Date: 20021008

BIOS Vendor: Phoenix Technologies, LTD

BIOS Version: 6.00 PG

BIOS Size: 262144

Chipset: VIA 82C3116 rev 0

SuperIO: Winbond 697HF rev 2 at port 002E

OEM Sign-on: VIQ1008B

Base Product: KM266-8235

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Per CPU-Z these "new" sticks are dated week 36 of 2003 - are they High or Low Density RAM ?

What motherboard are you using ?

Perhaps I should have read the motherboard book .. it says

supports 2 DDR 200/266 Mhz .. the ones I have are 400 MHz .. perhaps I am lucky they work at all ?

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Per CPU-Z these "new" sticks are dated week 36 of 2003 - are they High or Low Density RAM ?

What motherboard are you using ?

Perhaps I should have read the motherboard book .. it says

supports 2 DDR 200/266 Mhz .. the ones I have are 400 MHz .. perhaps I am lucky they work at all ?

No - normally DDR 400mhz (PC3200) sticks will be automatically clocked down to run at the boards fastest possible speed - 266mhz (PC2100 in your case).

It could be that if the new sticks are double rather than single sided that the board is only recognising one bank of each which would account for the missing 1024MB.

What actual make of board does the manual say this is ? (KM266-8235 is a generic type of description) Is it a Biostar ? or MSI ?

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Per CPU-Z these "new" sticks are dated week 36 of 2003 - are they High or Low Density RAM ?

What motherboard are you using ?

Perhaps I should have read the motherboard book .. it says

supports 2 DDR 200/266 Mhz .. the ones I have are 400 MHz .. perhaps I am lucky they work at all ?

No - normally DDR 400mhz (PC3200) sticks will be automatically clocked down to run at the boards fastest possible speed - 266mhz (PC2100 in your case).

It could be that if the new sticks are double rather than single sided that the board is only recognising one bank of each which would account for the missing 1024MB.

What actual make of board does the manual say this is ? (KM266-8235 is a generic type of description) Is it a Biostar ? or MSI ?

Ah, there you have me .. the book doesn't seem to have a name on it other than M7VIQ .. Belarc says "Board: KM266-8235 " .. if that's any help

the cover shows a tiger head (in blue) and a pyramid of pyramids wit a sphere in the centre .. if that helps identify ..

The sticks are double sided and the originals were single .. though there are connector tabs on both sides .. so I suspect I possibly didn't do enough research before I bought the new sticks ..

D

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It is possible that an update to the latest BIOS might enable more than 1GB of RAM to be recognised - but there are no details of what the later BIOS supports.

You would have to update the BIOS at your own risk !

Perhaps an e-mail to Biostar support as to what the max RAM your board will support with that latest 2007 BIOS might give you more help ?

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