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External Hard drive Crash


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Today, my external hard drive by Verbatim crashed. The computer recognizes the drive, but wants to RE-"format" the drive. This will in effect cause me to lose the data on the drive.

All the data recovery software that I have attempted to use has the same problem. Mainly, the software always wants me to RE-"format" the external hard drive in order to recognize the external hard drive.

The power on the hard drive is "LIT" so I believe that it still functions.

Is it safe to "Format" the external hard drive, then recover the data?

Is there an alternative?

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Hello StephenEsq, welcome to the forum. :flowers:

Perhaps you could try RECUVA. It is available as a free download from Piriform. Otherwise you could wait a little while and someone else might have some advice about your EHD.

Good luck! :)

Let us know if it is successful.

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Thanks for the advice. I tried Recuva.

At first it was hard to locate my EHD. I tried to open the drive and that just led me to having to say NO to formatting the drive.

However, if I just selected it without opening, the RECUVA seems to be recovering the data. I won't know for hours though.

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Thanks for the advice. I tried Recuva.

At first it was hard to locate my EHD. I tried to open the drive and that just led me to having to say NO to formatting the drive.

However, if I just selected it without opening, the RECUVA seems to be recovering the data. I won't know for hours though.

I'll keep my fingers (and everything else) crossed for you. ;)

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I cannot help with the problem, but wonder how you have been disconnecting the drive. Do you simply switch it off or do you click on its small icon bottom tight hand corner and as ask permission to disconnect. An answer to this may help others to help you.:)

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Recuva is undoubtedly a nice option . I have also used it. But this time ( in the month of April ) when my OS windows XP crashed , I used another data recovery software for windows data recovery [link removed]. Its from Stellar Phoenix and found a very nice alternate.

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