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Win 7 BSODs booting into regular mode, safe mode ok


nickster
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Hello.

I get BSODs when logging on in regular mode. I get the desktop to show up, the item-specific icons appear 1 every 2-3 seconds (although the icon "placeholders" show up immediately. Zone alarm splash screen appears, then BSOD I have attached 5 dumps from BSOD occurrences. Well, my dump files are each >200k, my uload quota is 200k each.

What is the best way to split a dmp file so it can be joined on your end and is readable?

Thank you.

Nick

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Hi.

No longer any need to upload dump files for anyone to read them. :)

Bluescreen View by Nirsoft allows you to read your own dump files. It's free and you can download it by clicking on the following link:

http://www.nirsoft.n...creen_view.html

Set your "Startup and Recovery" so that it looks like this:

dump.jpg

Click on the downloaded "BlueScreen View" to diagnose your fault. (Nothing to install)

Choose: Options/Lower Pane, and then any of the displayed choices for your view.

bsod-1.jpg

As "Safe Mode" loads only the minimum of drivers, I would expect that it is probably a driver that is giving you problems.

(Usually a video driver)

BlueScreen View will soon identify what the culprit is though.

John.

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(1) - "I have zipped the dump file". - There is no requirement to compress any files when using "BlueScreen View"

(2) - "Now BlueScreenView says this BSOD was caused by ntoskrnl." - That's good. You now have a starting point from which to diagnose the fault.

In "System Configuration" under the "General" tab you have the option of:

Normal startup / Diagnostic startup / Selective startup. - Use these functions to help your analysis.

This Google page will allow you to see what others have discovered and experienced with BSOD caused by ntoskrnl.

http://www.google.co...iw=1280&bih=607

John.

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I have zipped the dump file. Now BlueScreenView says this BSOD was caused by ntoskrnl.

Your BSOD was not caused by the NT Operating System Kernel.

(1) - "I have zipped the dump file". - There is no requirement to compress any files when using "BlueScreen View"

(2) - "Now BlueScreenView says this BSOD was caused by ntoskrnl." - That's good. You now have a starting point from which to diagnose the fault.

In "System Configuration" under the "General" tab you have the option of:

Normal startup / Diagnostic startup / Selective startup. - Use these functions to help your analysis.

This Google page will allow you to see what others have discovered and experienced with BSOD caused by ntoskrnl.

http://www.google.co...iw=1280&bih=607

John.

No that's definitely not good, that doesn't show a whole lot. Also as multiple BSOD stop errors, can show the NT Kernel as the culprit, so you can't simply just take someone else's solution and apply it to your BSOD problem. BSOD's are lots more advanced than that just for future reference. :)

If you require help with a BSOD you should do the following...

1. Locate your Minidumps folder:

  • This is usually placed in %SystemRoot%\Minidump\ (commonly C:\Windows\Minidump). Navigate to that location and copy all of the files over into a folder on your desktop and preferrably compress them into an archive before uploading to a file host.

2. Provide your crash dumps in the next post with the download link to the .dmp files

  • I will review/debug the crash dump to more accurately verify the cause of this BSOD.
  • Note: Further instructions will be given after I have reviewed the crash dump, be patient, and don't do ANYTHING while i'm in the review process as solving BSOD's requires patience, and a logical order of operations. If you do anything that I have not asked you to do, you are only puting your own system at risk, because now you're just on your own doing trial and error.

I will analyse this BSOD for you if you post your crash dump in the forum here.

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