Das009 Posted October 20, 2013 Report Share Posted October 20, 2013 So, my PC is like 3months oldHere are my config Intel DH16BF Motherboard4GB DDR3 RAMIntel i3 3210500GB HDD Have had the BSOD twice, once when I closed firefox, PC froze and the BSOD showed, and then it again happened when I plugged in my phone. So this is from my first BSOD dmp file - ==================================================Dump File : 102013-35505-01.dmpCrash Time : 20-Oct-13 2:33:08 PMBug Check String : SYSTEM_SERVICE_EXCEPTIONBug Check Code : 0x0000003bParameter 1 : 00000000`c0000005Parameter 2 : fffff960`00174283Parameter 3 : fffff880`05faa020Parameter 4 : 00000000`00000000Caused By Driver : win32k.sysCaused By Address : win32k.sys+c4283File Description : Multi-User Win32 DriverProduct Name : Microsoft® Windows® Operating SystemCompany : Microsoft CorporationFile Version : 6.1.7600.16385 (win7_rtm.090713-1255)Processor : x64Crash Address : ntoskrnl.exe+71f00Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\102013-35505-01.dmpProcessors Count : 4Major Version : 15Minor Version : 7600Dump File Size : 280,168Dump File Time : 20-Oct-13 2:34:46 PM================================================== And this from the second one ==================================================Dump File : 102013-35505-01.dmpCrash Time : 20-Oct-13 2:33:08 PMBug Check String : SYSTEM_SERVICE_EXCEPTIONBug Check Code : 0x0000003bParameter 1 : 00000000`c0000005Parameter 2 : fffff960`00174283Parameter 3 : fffff880`05faa020Parameter 4 : 00000000`00000000Caused By Driver : win32k.sysCaused By Address : win32k.sys+c4283File Description : Multi-User Win32 DriverProduct Name : Microsoft® Windows® Operating SystemCompany : Microsoft CorporationFile Version : 6.1.7600.16385 (win7_rtm.090713-1255)Processor : x64Crash Address : ntoskrnl.exe+71f00Stack Address 1 : Stack Address 2 : Stack Address 3 : Computer Name : Full Path : C:\Windows\Minidump\102013-35505-01.dmpProcessors Count : 4Major Version : 15Minor Version : 7600Dump File Size : 280,168Dump File Time : 20-Oct-13 2:34:46 PM================================================== Any idea what might be the problem guys? I am worried as anything :(. ThanksDas Quote Link to comment Share on other sites More sharing options...
doug Posted October 20, 2013 Report Share Posted October 20, 2013 Try running Ccleaner. I'm abroad at the present so, either someone else will pick this up or do the simplest and remember that Google is your friend. Quote Link to comment Share on other sites More sharing options...
Alan2273 Posted October 20, 2013 Report Share Posted October 20, 2013 From your mini dump file, it points to graphics drivers, try updating them. Quote Link to comment Share on other sites More sharing options...
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