misscountess Posted May 21, 2014 Report Share Posted May 21, 2014 hey everyone,I need some help. I downloaded some files on my pc and suddenly my home page changed. Now it says: Snap.do Some adds started comming up on the monitor and I couldn't close them. Also, when I try to watch some video, there are some constantly appearing alerts that make me install something.Is it a virus? Can anyone help me remove it?Thank you in advance. Quote Link to comment Share on other sites More sharing options...
Irene Posted May 21, 2014 Report Share Posted May 21, 2014 Hello and welcome to Windows Forum. :) Hopefully this should help - there are various options:http://www.wikihow.com/Get-Rid-of-Snap-Do Quote Link to comment Share on other sites More sharing options...
Boris Posted May 21, 2014 Report Share Posted May 21, 2014 If none of these fix it completely, instal the free version of Malwarebytes Anti-Malware 1.75 (not the latest version) see http://filehippo.com/download_malwarebytes_anti_malware/14815/. Run and update it (refusing the free trial of the full version) and do a quick scan, letting it remove whatever remnants it finds. Quote Link to comment Share on other sites More sharing options...
bhupirana79 Posted July 24, 2014 Report Share Posted July 24, 2014 Switch it back to Google so that SnapDo can't give you any more cookies, then delete all your cookies. If that doesn't work, uninstall Chrome and go to your User Account, AppData and delete the Google Chrome folder. Now use IE to download Chrome direct from the Google site rather than someone who delivers an infested version. Quote Link to comment Share on other sites More sharing options...
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