j9pop Posted October 31, 2014 Report Share Posted October 31, 2014 I refreshed my Win 8.1 system and now have the following problem. Whenever I log in, all of the icons on the start screen are blank. When I expand to all apps I still have blank icons. After using the laptop for a while, some of the icons fill in; however, some of them never fill in. I've run all of the troubleshooting programs, I'm fully updated with windows update, I've run Malwarebytes and have nothing detected, and I've restarted the system numerous times. Everything else seems to be working properly, so this appears to be a specific problem I would appreciate any help you can provide. Quote Link to comment Share on other sites More sharing options...
Irene Posted November 1, 2014 Report Share Posted November 1, 2014 Hello j9pop, welcome to Windows Forum. :) Perhaps some of the suggestions in the following link will help.http://www.thewindowsclub.com/windows-8-live-tiles-not-working-blank There are a variety of links within the above which might help. Quote Link to comment Share on other sites More sharing options...
B-Dukes Posted November 5, 2014 Report Share Posted November 5, 2014 Do you mean that the thumbnail images are not showing? You can try this. (Control Panel > System and Security > System > Change Settings > Advanced tab > Performance) I forget what the option is off hand, but there is a checkbox that enables a preview of thumbnail images. If you refreshed your system, then perhaps some features were disabled to help speed up performance. Quote Link to comment Share on other sites More sharing options...
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