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Help! Windows 7 recurring BSOD's


Irene
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A few years ago, I purchased a desktop PC (without OS).  I also purchased and installed Windows 7 Home Premium Retail.  When it was replaced with my current rig, I passed the tower on to my daughter.

 It recently started having BSOD’s (ending 024; 1A; 1E).  It is possible to start normally, but within a short time a BSOD will occur. 

Is a repair possible or will it require reformat and Win7 reinstall?  Any advice on how to proceed would be appreciated.

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Irene - 0x24 generally means some part of the HDD system is causing a problem

Has she tried ?

run
sfc /scannow                             see :- http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

or done a chkdsk /r                 see :- http://www.w7forums.com/threads/how-to-use-chkdsk-check-disk.448/

What are the S.M.A.R.T. settings showing on the drive ?

- use Speccy https://www.piriform.com/speccy

and look under Storage / SMART / SMART attributes

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Many thanks for responding, Boris.  I have the computer here, so can work on it myself. 

A short while ago, I removed both of the sides and cleaned away lots of dust accumulation.  I then did a start-up repair (3rd attempt) which finally completed without crashing.  It stated - Root cause found: System colume on disk is corrupt.  Repair action:  File system repair (chkdsk) - Result completed successfully.

Then it crashed again with error code 0x0....1E  Grrr!

It rebooted and I looked at the S.M.A.R.T. result on Speccy.  I've screen captured it - at the bottom of the list it said 32 degrees C  Status Good.   Will need to connect to internet with the pc, then I can show you the full detail.

Back soon! 

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Boris, I have also performed sfc /scannow several times (some of which it crashed on!). 

I still have the original installation disks (only used once for this pc).  Is it possible to replace/repair from that?

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You should be able to do a repair installation of Windows 7 with them - see here :-

http://www.sevenforums.com/tutorials/3413-repair-install.html

Is it an actual Retail version ? or an OEM version that you bought ?

A full Retail version can be installed on another PC if it comes to the crunch :rolleyes:

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