Jump to content

Can't access my website


doug
 Share

Recommended Posts

Am trying to update my website, which I haven't done for a while. I'm using ACE ftp and have forgotten how to fill in the requested details. Can anyone talk me through it. I've lost the page from my aid-memoire (fallen out on my note book) :bangin:

Link to comment
Share on other sites

Hi doug

I am not to sure on what details you have forgotten/lost.

I have just d/l and installed ACE FTP to see what infomation it asks for to connect, it is the same details as most FTP clients.

The details i added were

HOST www.mydomain.com

ID your user name (given to you by your webspace provider)

Password your password (given to you by your webspace provider)

and on mine it uses Port 21

If you have forgotten your user name and/or password you will have to contact your webspace provider, for them to let you know what they are.

Goodluck

Tony

Link to comment
Share on other sites

Think I'm doing it correctly but keep getting this message

Connecting to www.johnchapman.plus.net on port 21. Attempt 1 of 3...

Host not found [Authoritative]

Delaying for 30 seconds before next attempt...

Connecting to www.johnchapman.plus.net on port 21. Attempt 2 of 3...

Host not found [Authoritative]

Delaying for 30 seconds before next attempt...

Connecting to www.johnchapman.plus.net on port 21. Attempt 3 of 3...

Help

Link to comment
Share on other sites

Well that sort of worked shirl. At least "forgetting about it for a day". I can now get in. Went through all combinations of the URL/ID/password/.com & .net etc. Have now made a more permanent not of the combination that worked. For a moment it was like being legless. Now to get back to what I wanted to do. Now what was I going to do? :unsure:

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy