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Got my first Virus


peter e
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I appear to have got myself a trojan. :angry:

To cut a long story short, tonight I opened an e-mail in my hotmail account from my sister-in-law. There was no attachment. But shortly after I opened the e-mail, Norton popped-up and said I was infected with the Trojan.ByteVerify.

I went to their site and followed their instructions to the letter (downloaded new updates, switched off System Restore, Booted in Safe Mode, ran a scan). It found five infections but could only quarantine one of them and wouldn't quarantine or delete the other four.

It's odd because I'm on live update and it's been very active lately. Even so, there were five updates for me to download from Norton's site. I have Sygate firewall, and run AdAware and Spybot at least once each week.

Also, the Norton site said that this particular trojan was easy to detect and delete!

Anyway, what can I do now? Advice appreciated.

peter e

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To see hidden files:

On the Tools menu in Windows Explorer, click Folder Options.

Click the View tab.

Under Hidden files and folders, click Show hidden files and folders.

Note To access Windows Explorer, click Start, point to All Programs, and then click Windows Explorer.

You'll probably find it in a hidden file or folder, delete it from there.

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Yes, Boris. The write up on the trojan says it will change the home page and may add porno links to favourites. None of this appears to have happend.

I followed bvw's advice and have found two (?) files named TrojanByteVerify.

Here's the screen dump of their properties. Is this them? Can I delete them?

post-15-1077577883_thumb.jpg

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Sorry to have taken so long. I deleted one of them but the other refused to be deleted in the normal way. It was in the temporary internet files folder. Eventually I selected All and deleted the lot. That seems to have done it.

How come Norton couldn't delete them?

Anyway, thank you all for your help. It's much appreciated. I'll run another search and a scan to make sure it's all gone. Thanks again.

peter e

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i cant remember where the origional post was but i figured i could borrow this thread for a sec

there was once a post where sum1 said about the process - scvhost.exe

they said that it could well be a virus...well i remembered this and today noticed i had this process running....5 times over!!

any thoughts?

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Well, ellas, I suppose it did limit the infection. But the Norton scan found five infected files, it quarantined one but said it couldn't delete or quarantine the other four. I don't understand why it couldn't do that. I don't know much about viruses etc so maybe I was expecting too much. I've just run the Coolshredder thing and it said everything was clear. :)

Incidentally, I thought viruses etc were normally in attachments. The e-mail from my sister-in-law didn't have an attachment so how does the Trojan hide? Or am I barking up the wrong tree. If it was in that e-mail I guesss my sister-in-law has the Trojan on her machine too.

Anyway, thanks for your help, ellas.

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