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wrong volume in drive


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Whenever I try to install software which spans more than one CD then at a random point in the installation windows returns an error saying 'Wrong volume in G: drive, please insert disk 1' with the buttons for 'retry', 'continue' and another one which I can't remember. After this it is not possible to carry on as Windows crashes and leaves me with a corrupt install of the software.

This has only just started happening as I have been installing multi-disk software for sometime without a problem. I'm running Windows XP SP1 with all the latest Windows Updates.

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The volume label is the name of the disk on which your setup resides. When the setup calls for a new disk, the Windows Installer engine verifies that the volume label of the disk matches the volume label that is stored in the setup database. If the labels do not match, the service assumes that the wrong disk has been inserted in the drive.

Have you just tried ignoring the pop up box.... does the software continute to install?

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Yes I have tried to ignore the message but it either crashes windows (totally locks up) or the software installation ends without completing properly (ie. half the installation is missing).

It comes up with this message usually when it is on the second or third cd and it asks for the first cd to be reloaded (which is completely wrong).

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Have you renamed your drives using 3rd part software? I had a problem when I renamed one of my partitions from G to X, and it caused a whole heck load of problems... I fix it, but it wasn't pretty.

Also, can you install any multi CD? It may be the CD that is having a problem, though it's unlikely. If it's a burned CD, try a real multi-CD.

Also, try another CD drive, if you have one....

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Have you installed any new hardware or software recently?? By software I'm thinking of anything that may be running in the back ground whilst you are trying to install

I haven't installed anything new recently but I do have alcohol 120% installed which sets up a virtual drive (I have heard this may cause problems but I have been running it for at least a year without a problem).

Have you renamed your drives using 3rd part software? I had a problem when I renamed one of my partitions from G to X, and it caused a whole heck load of problems... I fix it, but it wasn't pretty

No, but see my response above about a virtual drive

Also, can you install any multi CD? It may be the CD that is having a problem, though it's unlikely. If it's a burned CD, try a real multi-CD

I've tried all of them with the same result

Also, try another CD drive, if you have one....

I have two drives, a cd writer and a DVD writer, both give the same result

this happens to me all the time i just ignore it until im finished then put the cd it asks for and click cancel. Doesnt crash for me

If I put the CD in that it asks for (the first CD in the install) the installation then crashes out with an error and I have half installed software, ie. totally useless

WELCOME to the forum by the way

Thanks for the welcome (first forum that I've been welcomed to), hope someone knows a resolution to this problem. I think that it is something to do with virtual drives setup by Alcohol and/or Nero. I read about someone else having the problem and they tried deinstalling alcohol and nero to no avail.....

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Have you installed any new hardware or software recently?? By software I'm thinking of anything that may be running in the back ground whilst you are trying to install

I haven't installed anything new recently but I do have alcohol 120% installed which sets up a virtual drive (I have heard this may cause problems but I have been running it for at least a year without a problem).

Remove that virtual drive and try again.

post back what happens.

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