PoisonIvy Posted August 10, 2004 Author Report Share Posted August 10, 2004 Hey there,My start menu is very much trackrats, it does not say. I have been super busy, hence my delay in finally fixing this, but I am home for the night & should be able to do the system restore tonight. I wrote down the steps listed in a previous post, however, it does not say if I need to turn it off, reboot in safemode, or scan for viruses while it is turned off,etc. I know how to do the system restore, but need to know what next after turning off.From another site, it sounded like, I have to turn it off, then reboot into safemode, run a virus scan, then turn it off? I apologise for all the questions- obviously, Im really worried because it sounds like system restore is very very powerful so I dont want to make a mistake 8)So, if someone can tell me, just exactly what I have to do for the system restore process, I can do that tonight. Im hoping it will clean my computer, then I'll post my HJT logfile. Hopefully I'll be able to do this without goofing. Again, you all have been so helpful & I am finally getting to the root of the problem, got the new hjt,etc. thanks for sticking with me through this mess!~Ivy Quote Link to comment Share on other sites More sharing options...
trackrat Posted August 11, 2004 Report Share Posted August 11, 2004 Right seeing as your start menu is the same as mine here we go.1. To turn of system restore left click START2. Right click My Computer3. Left click Properties4. Left click System Restore5.Put a tick in the box that says turn of system restore6. Left click Apply7. left click Yes8. Left click OK.Reboot you computer and keep tapping the F8 key (sometimes it is the F5 key instead)From the options use the up and down arrows on the keyboard to select Safe Mode, hit the enter button on the keyboard then hit it again.You will see text scrolling on your monitor after that it will take you into Safe mode. Do your virus scan. then reboot your computer and follow steps 1 - 8 this time takeing the tick out of the box to turn system restore back on.If I have missed anything I am sure someone else will add a bit more. Quote Link to comment Share on other sites More sharing options...
PoisonIvy Posted August 11, 2004 Author Report Share Posted August 11, 2004 Hey there Trackrat, thanks so much, for the most part it was very simple I got through 1-8. and restarted in safemode. Right after that, it asked me to login as admin or my regular login. I clicked on my login, and it told me I was in safe mode. I went directly to AVG to start the scan, but it wont do anything!! :ph34r: Furthermore, I cant get into any websites, to scan, like pandascan, so I am stuck! I left my laptop alone (SR IS STILL OFF) & I am on our main computer posting here. Could someone tell me how I can get a virus scan to work? I did not want to mess with anything & thought leaving it until I know what would be safest is a good idea... I hope this is normal? thanks :whistling: ~Ivy Quote Link to comment Share on other sites More sharing options...
Scarecrow Man Posted August 11, 2004 Report Share Posted August 11, 2004 You need to be in safe mode with networking.Otherwise, only normal windows will connect to the net. Quote Link to comment Share on other sites More sharing options...
PoisonIvy Posted August 11, 2004 Author Report Share Posted August 11, 2004 yeah, I know I have to be in safe mode, but I am supposed to scan for viruses while SR is off, so I am wondering how I can do that? I dont know how to/or what to change to allow me to scan. When I clicked my AVG it said: "Driver Core not found= winerr=2" .Once I do that, I can reboot,turn it back on & hopefully I will be clean. I just need to figure out how I can scan. Any ideas? thanks, Crystal Ps; on my screen where it says safe mode, it also says: Microsoft ®windows xp ®, has a long number then "service pack 1" . I dont know if this helps at all, but wanted to mention it if it explains my operating system, or anything for that matter. Quote Link to comment Share on other sites More sharing options...
pwp Posted August 11, 2004 Report Share Posted August 11, 2004 hi poision ivy just boot up as normal and run avg then re enable system restore .the virus should be gone.but you must post a new hi jack log as there may have been alterations to yourcomputer. Quote Link to comment Share on other sites More sharing options...
PoisonIvy Posted August 12, 2004 Author Report Share Posted August 12, 2004 Hi there,Yes! I did it! The avg scan just ended and it said I am clean- I hope I am! No sign of the "dropper" or briss junk. Turned system restore back on, I just ran the Hjt scan & can post that, should I post that right away on that message board or do I need to run adaware first? I could not have gotten this far without the help, I really appreciate it! One more thing, is there anything else I should change to keep my computer safer? I want to be sure my activex settings,and everything else is keeping me safe as possible. I heard something about a free download for xp, I believe to help with the security flaws- is this something I need? Thanks sooooo much!~Ivy Quote Link to comment Share on other sites More sharing options...
pwp Posted August 12, 2004 Report Share Posted August 12, 2004 i would post your hijack log first and let the experts look at it.have a look here for some good security links and advice.http://www.windowsforum.org/forum/index.php?showtopic=11315 Quote Link to comment Share on other sites More sharing options...
trackrat Posted August 12, 2004 Report Share Posted August 12, 2004 PoisonIvy apologies for that slip I meant to say safe mode with networking.Glad it is all coming together now. :D Quote Link to comment Share on other sites More sharing options...
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