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Mailwasher/AVG probs


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Have this irritating problem. I'm running AVG free ver updated and Mailwasher 2.0.40 beta. Both are running OK, I think. Mailwasher does it's scan every 30 mins. Each time it does it's check I see an AVG icon pop up from the Sys tray. When things are OK it disappears and Mailwasher says whether I have mail or nor. Now the annoying thing is that now and then the AVG pop up just stays scanning away then I get a message that Mailwasher couldn't find a connection. Any ideas as to what's going on?

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Hello doug. This seems to be an ongoing problem/bug with the AVG e-mail scanner that doesn't seem to have been cured, even after a couple of new versions of AVG have been released.

A work around to get rid of the AVG e-mail scanner pop-up is to open the AVG control centre, double click on the email scanner box and click on the "Disable Plugin" button. Then click Apply, then O.K.

The pop-up will then disappear and then it's o.k. to re-enable the e-mail scanner.

HTH, dagwoood.

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Notice doug, that the AVG scanner is scanning incomming and outgoing mail for viruses. It is likely making a secure connection between it and your e-mail server, where as MailWasher is trying to do the same thing. They cannot both have a secure connection. So, as Dagwood says, it's one or the other for now...

Perhaps this would be something you can bring to the attention of both AVG and Mailwasher via an e-mail?

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