deuces wild Posted June 9, 2007 Report Share Posted June 9, 2007 I have to give a thumbs up to Dell for their "no questions asked" commitment to their warranty and their attempt to improve tech/customer support.Within the past 3 months I have had to replace the power supply and keyboard (components) on my system Parts came next day to my doorstep, with a return slip and authorization for the power supply. They sent me a brand new keyboard instead of just replacing the parts that were broke (rear supports and wrist rest). I did this all on the internet via chat with the tech support dept..........painless althogh a bit time consuming....but certainly better than trying to solve a problem over the phone.Nice going Dell. B) Quote Link to comment Share on other sites More sharing options...
-pops- Posted June 9, 2007 Report Share Posted June 9, 2007 Doubt we would get service like that in the UK! Quote Link to comment Share on other sites More sharing options...
Tankus Posted June 9, 2007 Report Share Posted June 9, 2007 I did hear that they were having financial difficulties ....so maybe don't hold your breath on the longer term warranties Quote Link to comment Share on other sites More sharing options...
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