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missing control panel please help me


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i have been missing my control panel for some time now my wife tells my today and i seem to be getting a error message saying contact system administater and i am the administerter please help us. i downloaded hjtsetup.exe but never got an answer,and my log file; please help thanks

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:55:47 AM, on 12/2/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\CTsvcCDA.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Prevx2\PXAgent.exe

C:\Program Files\Spyware Doctor\svcntaux.exe

C:\Program Files\Spyware Doctor\swdsvc.exe

C:\Program Files\Spyware Doctor\SDTrayApp.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

C:\WINDOWS\ehome\mcrdsvc.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Lexmark 1200 Series\lxczbmon.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Prevx2\PXConsole.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe

C:\Program Files\Creative\MediaSource5\MtdAcqu.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [Vrmon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" -preload

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx2\PXConsole.exe"

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [sDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [MtdAcqu] "C:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MalwareBot] C:\Program Files\MalwareBot\MalwareBot.exe -boot

O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe

O4 - Startup: system.exe

O4 - Global Startup: autorun.exe

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O4 - Global Startup: ymetray.lnk = C:\Program Files\Yahoo!\Yahoo! Music Engine\ymetray.exe

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...arch.jhtml?p=ZR

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?d936920ffa404725b64e6a7b33dc39ce

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?d936920ffa404725b64e6a7b33dc39ce

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47/share...GamesLoader.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab

O20 - AppInit_DLLs: C:\WINDOWS\system32\hadjajr.ini

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: PREVXAgent - Prevx - C:\Program Files\Prevx2\PXAgent.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

--

End of file - 13372 bytes

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Hello WhyWhy, this doesn't read like a malware or hijack problem to me. It seems like you've got some damaged files there. Do you know how to start in Safe Mode? Switch your computer on and as soon as you see a flicker or flash on the screen keep tapping F8 until you you get the Windows Advanced Options Screen. (You may have to try this a few times before you get the tapping right). Now you can only use the Up & Down arrows to move the curser. Use these arrows to highlite Last Known Good Configuration and press Enter. Let us know what happens. :flowers:

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Hello WhyWhy, this doesn't read like a malware or hijack problem to me. It seems like you've got some damaged files there. Do you know how to start in Safe Mode? Switch your computer on and as soon as you see a flicker or flash on the screen keep tapping F8 until you you get the Windows Advanced Options Screen. (You may have to try this a few times before you get the tapping right). Now you can only use the Up & Down arrows to move the curser. Use these arrows to highlite Last Known Good Configuration and press Enter. Let us know what happens. :flowers:

yes i have done that and ran anti spyware in safe mode but on start up and in safe mode i get this message even after running three different spyware programs; WARNING POTENTIAL SPYWARE OPERATION!

YOUR COMPUTER IS MAKING UNAUTHORIZED COPIES OF YOUR SYSTEM AND INTERNET FILES RUN FULL SCAN NOW TOPREVENT UNAUTHORIZED ACCESS TO YOUR FILES CLICK YES TO DOWNLOAD SPYWARE REMOVER... AND THEN IT SENDS ME TO THIS SITE ;

go.winantivirus.com/mty2nju=/2/6018/ax=1/ed=1/ex=1/ex=1/718

HERE IS A COPY OF MY HIJACKLOG FILE PLEASE HELP

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:20:31 AM, on 12/3/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\WINDOWS\system32\CTsvcCDA.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Prevx2\PXAgent.exe

C:\Program Files\Spyware Doctor\svcntaux.exe

C:\Program Files\Spyware Doctor\swdsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Spyware Doctor\SDTrayApp.exe

C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

C:\WINDOWS\ehome\mcrdsvc.exe

c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

C:\Program Files\Windows Media Player\WMPNetwk.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Prevx2\PXConsole.exe

C:\Program Files\Lexmark 1200 Series\lxczbmon.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe

C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe

C:\Program Files\Creative\MediaSource5\MtdAcqu.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe

C:\Program Files\Google\Google Updater\GoogleUpdater.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...arm1=seconduser

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\system32\printer.exe

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [Vrmon] C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonnt.exe Main

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [Lexmark 1200 Series] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [PrevxOne] "C:\Program Files\Prevx2\PXConsole.exe"

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKLM\..\Run: [sDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w

O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized

O4 - HKLM\..\Run: [ymetray] "C:\Program Files\Yahoo!\Yahoo! Music Engine\YahooMusicEngine.exe" -preload

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"

O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet

O4 - HKCU\..\Run: [MtdAcqu] "C:\Program Files\Creative\MediaSource5\MtdAcqu.exe" /s

O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe

O4 - HKCU\..\Run: [MalwareBot] C:\Program Files\MalwareBot\MalwareBot.exe -boot

O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe

O4 - Startup: system.exe

O4 - Global Startup: autorun.exe

O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1

O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/...arch.jhtml?p=ZR

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?d936920ffa404725b64e6a7b33dc39ce

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?d936920ffa404725b64e6a7b33dc39ce

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)

O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://www.worldwinner.com/games/v47/share...GamesLoader.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinner.com/games/shared/wwlaunch.cab

O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://www.worldwinner.com/games/v46/sol/sol.cab

O20 - AppInit_DLLs: C:\WINDOWS\system32\hadjajr.ini

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe

O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: PREVXAgent - Prevx - C:\Program Files\Prevx2\PXAgent.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

O23 - Service: ViRobot Expert Monitoring (vrmonsvc) - HAURI - C:\Program Files\PCSecurityShield\ShieldAntivirus\vrmonsvc.exe

--

End of file - 13477 bytes

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Check and see if your control panel is turned off in group policy.

Go to Start, then run. type gpedit.msc and follow below:

User Configuration: Administrative Templates: Control Panel: Prohibit acess to the control panel

"Prohibit acess to the control panel" should be set for "Not Configured" or "Disabled"

Of course, I believe you need to have admin right for this.

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Check and see if your control panel is turned off in group policy.

Go to Start, then run. type gpedit.msc and follow below:

User Configuration: Administrative Templates: Control Panel: Prohibit acess to the control panel

"Prohibit acess to the control panel" should be set for "Not Configured" or "Disabled"

Of course, I believe you need to have admin right for this.

WELL I AM ADMINISTRATER AND I DID WHAT BORIS SAID AND GOT MY CONTROL PANEL BACK BUT I AM STILL MISSING A USER ACCOUNT AND WHEN I RESTART IT MY CONTROL PANEL IS GONE AGAIN, MY ANTI SPYWARE SAID I HAD A VIRUS CALLED TROJANQhost.my, and one called TROJANQhost.zs but i deleted them and still have the same problem

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WhyWhy, the marketers of Winantivirus definitely use unacceptable methods to sell their product, as a Google search will show, so you need to find expert advice for getting it off your computer. Irene gave you a reference:

A good place to publish your hijack is .....

HERE

Have you sent your file to them yet? You will need to be a bit patient as such people are very busy. You can also try www.forums.spywareinfo.com who have a page specifically dealing with Winantivirus. I still tend to think the loss of your Contol Panel items is a separate issue, but you'll know when you get rid of Winantivirus. Be patient and don't panic - it's happened to all of us. Afterwards you'll need to make some more effort at making your computer even more secure. Browse through the internet security threads on this forum to get some idea. Also go to Microsoft's main site and follow the links to their advice on security. Get your advice from forums, experts and computer magazine articles rather than marketers who all hype up their own products.

Let us know how it all goes, WhyWhy.

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WELL I AM ADMINISTRATER AND I DID WHAT BORIS SAID AND GOT MY CONTROL PANEL BACK BUT I AM STILL MISSING A USER ACCOUNT AND WHEN I RESTART IT MY CONTROL PANEL IS GONE AGAIN, MY ANTI SPYWARE SAID I HAD A VIRUS CALLED TROJANQhost.my, and one called TROJANQhost.zs but i deleted them and still have the same problem

So you've multiple infections which keep re-installing themselves. Do a search on those new viruses and see what advice you glean from that. Also read carefully the advice your AntiVirus help files give about removing viruses, most have a virus encyclopedia, or something like that. Don't use any products you see advertised, unless they are verified independantly by other users. After all, Winantivirus is actually advertised as a virus removal tool!

As a last resort after deleting the viruses and malware you can do a System Restore in safe mode then delete all your restore points also in safe mode to prevent the viruses being re-installed. But try less drastic methods first. Be prepared to spend quite a lot of time on this, WhyWhy.

Don't worry about the missing user account at this stage, you can easily make another one and should be able to find the files with Search.

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I am very sorry to hear this WhyWhy. These are both very vicious trojans associated with Winantivus. It's shocking that companies like this are allowed to operate and get money from people to remove malware which they themselves have installed. I take it that none of the referrals members gave you were able to help? If there is really nothing you can do, then you should still be able to save all your personal data to discs or flashdrives & re-install Windows. If you decide to do this make sure you've scan the personal data first to ensure the malware is not simply transferred with it. Get your harddisc re-formatted & re-install Windows, then transfer your personal data.

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WhyWhy, if you're still around. It would help people if you could tell us how you got this WinAntivirus rogue anti-spyware on your machine. Can you remember? I understand the 3 main ways are 1-clicking on a pop-up and activating an ActiveX installation, 2-unintentionally installing it from a freeware disc, or a disc someone lent you, etc, 3- visiting the web-site. Can you or your wife remember, this will help others avoid it. Have you made any progress with uninstalling it?

Thanks. :flowers:

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