Mike567 Posted December 7, 2007 Report Share Posted December 7, 2007 So my dads pc's are extreemly slow, not just slow like I can make a coffee by the time its completely working but slow as in I can make a three course dinner by the time its ready to use.I can't find anything wierd going on like viruses and spyware, it would take ages to even run them now!But on both computers he has norton and I believe this was the cause of the issues (internet security 03 and 07).One of the computers is really new a laptop from dell, it was running okay untill he put norton on it (i think. My memory is really bad.), I cannot find any other reason it would be running this slow now I'm suddenly thinking maybe its constantly scanning or something?I have tried removing 03 off one of the PC's and its still having the same issues, is this because norton will not leave the PC, are their any good guides to removing Norton, or a uninstall package that will kick it out of the pc for good? Quote Link to comment Share on other sites More sharing options...
-pops- Posted December 7, 2007 Report Share Posted December 7, 2007 andsome is the man for removing Norton. Most likely he'll be along soon. Quote Link to comment Share on other sites More sharing options...
Boris Posted December 7, 2007 Report Share Posted December 7, 2007 This is what you need :)http://service1.symantec.com/SUPPORT/tsgen...005033108162039 Quote Link to comment Share on other sites More sharing options...
Dencandy Posted December 7, 2007 Report Share Posted December 7, 2007 I'm no fan of Norton AV but be careful, you can't blame everything on Norton! Before going to the bother of uninstalling it, I suggest you do a bit of research first. Look at Task Manager at various times to find out what is running. Just press Ctrl, Alt & Delete all at the same time & Task Manager will come up, then click on the Processes tab, that'll show you all the running processes and the % of process resources they are each using. Also find out what programs are started when you boot up. Windows Start Up Inspector from www.windowsstartup.com will till you this. Be very wary of commercial products which claim to increase your computer speed. In my experience most of them don't they just load more junk onto your computer. Quote Link to comment Share on other sites More sharing options...
Mike567 Posted December 7, 2007 Author Report Share Posted December 7, 2007 Looked through it all nothing is uses up the recourses yet its so slow, which makes me question the fact could it be malware, considering it isn't connected to the web I can't see it being malwara.The laptop is new and their is hardly anything actuall on the damn thing.Startup nothing their which is slowing down the pc this much.The only reason he has norton is because or the bloody PC world adverts, saying how good it is!I'm not blaming it on norton because its norton I've had good experiences with it, but its looking to be the only thing i can blame it on. Quote Link to comment Share on other sites More sharing options...
andsome Posted December 7, 2007 Report Share Posted December 7, 2007 Try uninstalling Norton with it's own uninstall program or Add/Remove, and then run the removal tool. After that look in Windows Explorer for any files and folders and delete them. Then Start/Search for Norton, and ditto for Symantec, deleting everything that is found. If there are problems, then try all this in safe mode. Then do a clean up with C Cleaner. Even then there are likely to be registry entries, are you happy with looking in there for files and folders? It goes without saying that you will need to create a Restore point first. It's a pig to shift, and took the assistance of a tech boffin at Symantec and several different tools to shift it from mine, followed by editing the registry, but in my case the program had become corrupted and would not uninstall cleanly. I removed it cleanly from a friends computer and from my daughters crap top by the method outlined above. :D Quote Link to comment Share on other sites More sharing options...
cozofdeath Posted December 7, 2007 Report Share Posted December 7, 2007 If it was mine I would run the task manager like Dencandy has said. Check both CPU and Mem Usage columns for anything high. If there is nothing suspicious I would go down the list and delete any unimportant processes (not winlogon, svchost, smss, services, lsass, csrss). If the computer speeds up you know its a program that starts when the computer starts. If this does not help I would download Process Monitor. Its very easy to use and should show you whats holding up the computer. My guess would be a driver, possibly from Norton? Hope this helps Quote Link to comment Share on other sites More sharing options...
Mike567 Posted December 8, 2007 Author Report Share Posted December 8, 2007 Cheers guys, sounds like I will be having some fun :lol:. Quote Link to comment Share on other sites More sharing options...
Dencandy Posted December 8, 2007 Report Share Posted December 8, 2007 Mike567, another common cause of slow start up and slow performance is insufficient physical memory (RAM). It's not uncommon for computer manufacturers to put only a 256 MB card in their products. A few months ago I added another 512 MB card to my desktop and this one simple exercise halved my start-up time and has noticably increased everyday operating speed. It was far more effective than all the various "speed up your PC" utilities which I have tried over the years. With todays bloated programs you need at least 768 MB to cope with IE, firewall, AV & anti-malware, even without anything else running like media utilities (some would say even more).So check your father's RAM (sorry, I mean his computer's RAM, I'm sure his own is OK!) Quote Link to comment Share on other sites More sharing options...
Jayno Posted December 8, 2007 Report Share Posted December 8, 2007 I had slow puta problem and removed most of it by ditching NAV. I found this site very helpful : Dave Taylor Quote Link to comment Share on other sites More sharing options...
andsome Posted December 9, 2007 Report Share Posted December 9, 2007 I had slow puta problem and removed most of it by ditching NAV. I found this site very helpful : Dave TaylorGood site that. The advice given was exactly as I suggested, plus a few extra moves. I was taken through those moves by e mails from a tech bod from Symantec. :D Quote Link to comment Share on other sites More sharing options...
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