catgate Posted March 20, 2008 Report Share Posted March 20, 2008 I am firmly holding to a belief that I have managed to get my new BT BB hooked up and operating as it should (but not crowing about it yet) and hoping to get something better than the chart I posted in http://forums.windowsforum.org/index.php?s...mp;#entry260727 I have been letting my friends (and some who are not my friends) know of my new email address. One friend, who also had the misfortune to be persuaded to join in the Tiscali. sent me this reply:-Hardly surprising.I would have left ages ago but its too complicated with my free phone callsand my domain management that would have to move too!!Ill tell you another little story about them.I use Tiscali netphone for my business fax. They sent me an email 3 weeksago to say that as I hadn't used it in the last 3 months they would bereclaiming the number. I rang them in disgust to tell them that I HAD usedit twice and had also received a couple of faxes too. Well an Indian womananswered and listenned to my story then said I had rung the wrong number!!She told me to ring Tiscalis main customer service centre which I did and anice Scottish lady said "who told you to ring this number cos we don't dealwith netphone here". I said well who does then??? She said I don't knowbut I'll find out for you.. After 10 minutes of holding on - she came backand said " No one in this entire building knows anything about Tiscalinetphone" She said to reply to the original email till I said it was anautomated one that said I couldn't reply. I said well at least you areBritish and tried to help - she then said that the Scottish Office had lostthe tiscali contract and it was going to be re-sourced to an Indiancompany!!I emailed their website in the folorn hope that someone may answer - afterall it did say that they aimed to answer all emails within 24 hours. Well 1week later after I had just given up the ghost, I got areply!!!!!!.................it said I had emailed the wrong office!!! Butnot to worry someone would get back to me within 24 hours....soundsfamiliar....guess what....Im still waiting 9 days later!!BT internet.com don't have much competition do they.Anyway hope you are both well and looking forward to a nice Easter break inthe sunshine.... Well its p..ing down here and coming down horizontally too.Take careD Quote Link to comment Share on other sites More sharing options...
andsome Posted March 20, 2008 Report Share Posted March 20, 2008 Wasn't it Tiscali who kept having their wretched C.D's stuck into papers and magazines in the bad old days of dial up? Quote Link to comment Share on other sites More sharing options...
Alan2273 Posted March 20, 2008 Report Share Posted March 20, 2008 Should be fun if you have any problems Catgate. Quote Link to comment Share on other sites More sharing options...
catgate Posted March 20, 2008 Author Report Share Posted March 20, 2008 Should be fun if you have any problems Catgate.I am hoping to have left all problems behind with Tiscali..However my first letter from BT telling me that My BB "service will be ready to use on 19-Mar" was addressed to :-Service Provider Tiscali UK Ltd (Smart Talk)Followed by some of my addressand the letter started:- Dear Service Provider Tiscali UK Ltd (Smart Talk)???????? B) B) Quote Link to comment Share on other sites More sharing options...
CurlyWhirly Posted March 21, 2008 Report Share Posted March 21, 2008 Wasn't it Tiscali who kept having their wretched C.D's stuck into papers and magazines in the bad old days of dial up?Yes along with AOL Quote Link to comment Share on other sites More sharing options...
catgate Posted March 21, 2008 Author Report Share Posted March 21, 2008 I know where they want their CDs sticking! Quote Link to comment Share on other sites More sharing options...
andsome Posted March 22, 2008 Report Share Posted March 22, 2008 I know where they want their CDs sticking!Could be extremely painful. :lol: Quote Link to comment Share on other sites More sharing options...
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