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Continual internet dropout


Bobby
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What type of internet connection are you using (dial up, cable, DSL) and do you have cable TV with the same provider?

I only ask because we were having the same problem with our internet cable and the provider determined it was due to a couple of bad pieces of hardware (connectors) on the TV cable connection (we get TV cable from them also).

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Are you using IE7? If so there's a Windows Support Page which you can get here. If you go down the page there's a step-by-step troubleshooting guide. Some people have found they can only solve their IE7 problems by uninstalling it and then downloading and re-installing it again. But usually if the problem is with IE7 you get the message "IE7 has run into problems and needs to close". If the line is being dropped it still might be the ISP.

Another possibility is if you have recently installed a new firewall - there may be a compatability problem. Are you using the Windows firewall, or a third-party one?

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Yes i do

Weird as it may seem...........some bad cable tv connectors or a bad cable tv wire may be the cause of your problem as the system (TV and internet) cycle cycle through the same wiring (as explained to me by my cable guy).

Prior to calling the cable company you may also want to swap out our internet cable modem to see if that is the culprit..........or try to reboot it by unplugging it for a minute, then repowering it.

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