Stop at the same blue screen with windows icon.

[alocktbn]

Hai there... this is my 1st time posting. Hope you all can help me with my pc problm. this morning i turn on my pc and after the booting process my pc stuck at the blue screen with the windows icon. i tried to reboot it back but cannot.

so i boot it back by pushing the power button. everytime i turn it on again, it will stop at the same blue screen with windows icon.

i really need help with this.. there is a lot of important file on my HDD and i cannot afford to reformat it.

help needed... :(

[Dencandy]

Welcome to the forum alocktbn. Do you know how to start in Safe Mode? Keep tapping F8 as your computer begins to boot and select the Safe Mode option on the screen that comes up. If this is successful you should be able to copy all your important data to a USB drive, then you can start to sort out the computer problem.

What message is shown on the blue screen?

[iceman2009]

hello,alocktbn

what's the error code number?

go to http://support.microsoft.com/ph/1173#tab5 support to find your error problem,

hope u can fix your problem

[alocktbn]

Welcome to the forum alocktbn. Do you know how to start in Safe Mode? Keep tapping F8 as your computer begins to boot and select the Safe Mode option on the screen that comes up. If this is successful you should be able to copy all your important data to a USB drive, then you can start to sort out the computer problem.

What message is shown on the blue screen?

yeah. i do know to start up in safe mode.. already try that several times. but still no use. still stuck on the same blue screen with the windows icon "the red, green, blue, yellow". cannot penetrate even using safe mode of all kind. there is no error message anyway. i just cannot go through that blue screen.

for the normal start up process,

1. the black screen showing windows xp loading

2. after that it will load to next blue screen with the welcome message.

3. after that we can see the desktop already.

but my pc right now will stuck at the step 2 and the welcome message will not come out but, will be replaced by microsoft windows icon in the middle of the blue screen.

and the problem is there. it will not going anywhere.

any other options???

[alocktbn]

hello,alocktbn

what's the error code number?

go to http://support.microsoft.com/ph/1173#tab5 support to find your error problem,

hope u can fix your problem

the is no error message anywhere, just microsoft windows icon in the middle of the blue screen and it will go anywhere.

thanks for the url. but i still cannot find the fix on that url.

[andsome]

Welcome to the forum alocktbn. Do you know how to start in Safe Mode? Keep tapping F8 as your computer begins to boot and select the Safe Mode option on the screen that comes up. If this is successful you should be able to copy all your important data to a USB drive, then you can start to sort out the computer problem.

What message is shown on the blue screen?

Bare in mind that this does not apply to all computer. On mine I have to tap F5. Tapping F8 gives me a screen giving me options as to which drive to boot up from, either of the main hard drives or either of the DVD/CD drives. Hope you sort the problem. :D

[rong]

If you have access to another PC you could put the hard-drive into it as a slave, you may then be able to get the information you need off of it then you could try a repair of windows.

[alocktbn]

Bare in mind that this does not apply to all computer. On mine I have to tap F5. Tapping F8 gives me a screen giving me options as to which drive to boot up from, either of the main hard drives or either of the DVD/CD drives. Hope you sort the problem. :D

I can load the safe mode but it will stuck on the blue screen with windows icon on the middle of it. same as what happen when i load in normal start up.

[Boris]

Repair installation of XP will allow you to keep your current documents and applications intact but will reinstall Windows XP.

This is not the same as a format and reinstall of Windows XP and is a lot less time consuming.?

http://www.simplyguides.net/guides/repair_...lation_xp.shtml

[alocktbn]

Repair installation of XP will allow you to keep your current documents and applications intact but will reinstall Windows XP.

This is not the same as a format and reinstall of Windows XP and is a lot less time consuming.?

http://www.simplyguides.net/guides/repair_...lation_xp.shtml

Thanks Boris.. i will try that...

[ɹəuəllıʍ ʇɐb]

Before doing a Repair Install, try booting into Last Known Good Configuration (from the same menu as when booting in Safe Mode).

[alocktbn]

Repair installation of XP will allow you to keep your current documents and applications intact but will reinstall Windows XP.

This is not the same as a format and reinstall of Windows XP and is a lot less time consuming.?

http://www.simplyguides.net/guides/repair_...lation_xp.shtml

thanks Boris and everbody. i did manage to get into my pc after i repair the xp installation. i get all of my important files..

but most of my application eg: microsoft office, internet browser (ie & firefox), photoshop CS4, etc.. cannot run. nevermind for that i just can install it back.

i just concerned about my antivirus (avira premium suite security) 1 year license duration. if i format my HDD, is there anyway for me to get my avira antivirus license period (1 year) back??

thanks...

[Boris]

For the License key - install SIW :-

http://www.gtopala.com/

and look under Licences.

Or similarly, try Belarc Advisor ?

http://www.belarc.com/free_download.html