Windows 7 upgrade and Zonealarm

[Chord]

I am upgrading to Windows 7 Home Premium from Vista and have uninstalled Zonealarm as requested, deleted folder Zone LAbs, removed registry keys that I could find but the install compatibility check still says I have Zonealarm installed and will not continue - suggestions please.

[-pops-]

What method did you use to remove ZA?

The correct way is to use the software's own un-install procedure which should be detailed in the program itself or at least there should be an indication of where to obtain same.

It cannot be removed fully via Add/Remove programs.

[Alan2273]

http://forums.zonelabs.com/showthread.php?t=71874

[Boris]

If the ZA Tool doesn't solve your problem, try the manual method below (which I came across some time ago - can't remember where :( ).

I've used it on XP so it should hopefully be pretty similar with Vista :-

01.) Restart your computer

02.) When you see the screen go black and it starts booting back up keep

tapping the "F8" key (at the top of your keyboard)

03.) This should bring up a menu. Choose Safe Mode off the menu by

using the arrow keys on the keyboard to highlight Safe Mode and press

Enter

04.) If you get a message asking to go to Safe Mode, choose Yes. If you

get a help and support window, close this.

05.) Once you are at the desktop, Click Start, My Computer

06.) Click Tools, Folder Options, View Tab

07.) Place a dot next to "Show Hidden Files and Folders"

08.) Remove the check from "Hide Protected Operating System Files

(Recommended)"

09.) Choose Yes to the warning

10.) Click OK

11.) Double click C:

Note: In the future steps if you do not see any files or folders, please click

the "Show Files" link to view them.

12.) Double Click the Program Files Folder

13.) Right Click the Zone Labs Folder (if present), click Delete, and choose

Yes

NOTE: If you cannot delete the entire folder, please open the Zone Labs -

> ZoneAlarm folder and delete out as many of the files listed here as

possible.

14.) Close this window

15.) Click Start, My Computer

16.) Double Click the C:

17.) Double Click the Windows Folder (It may also be WinNT)

18.) Right Click the Internet Logs Folder, click Delete, and choose Yes

19.) Double Click the System32 Folder

20.) Right Click the Zone Labs Folder (if present), click Delete, and choose

Yes

NOTE: If you cannot delete the entire folder, please open the Zone Labs

folder and delete out as many of the files listed here as possible.

21.) Locate and delete the following files in the System32 folder if they are

present:

- vsconfig.xml

- vsxml.dll

- vsregexp.dll

- vsdata.dll

- vsdata95.vxd

- vsdatant.sys

- vsmonapi.dll

- vspubapi.dll

- vsinit.dll

- vsutil.dll

- vswmi.dll

- zlcommdb.dll

- zlcomm.dll

- zllictbl.dat

- zpeng24.dll

22.) Clear your Temp Directory per the instructions below.

- Go to Start -> Run

- Type %temp% and click OK

- Select all of these files and delete them

23.) Clear the Prefetch folder per the instructions below (Windows XP only).

- Go to Start -> Run

- Type Prefetch and click OK

- Select all of these files and delete them

24.) Remove the necessary registry entries:

*Important Advisory: Deleting registry entries incorrectly may cause

serious problems to your operating system, which may necessitate the

need to reinstall it. Please make sure you are able to perform these

deletions correctly before you decide to edit the entries. If you are not

sure, you should seek help from someone who is familiar with editing the

registry.

For information about how to edit the registry in Windows, from your

desktop, click Start -> Run -> and type regedit. Click on Help -> Help

Topics. Under the Contents tab, click Change Keys and Values (this may

be found under the How to... section).

Also, you should always make a backup of the registry before editing it.

You can find this in the same section of the Help files.

To remove the needed registry entries, go to Start -> Run and type in

regedit. Choose OK, and use the folders on the left side of the Registry

Editor window to navigate to the specified directories below. Note that you

will remove the entire folder specified (eg, Zone Labs, vsmon, vsdatant):

HKEY_LOCAL_MACHINE\Software\Zone Labs

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsmon

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsdatant

25.) Close this window, then empty your recycle bin.

26.) Restart the computer.

[ɹəuəllıʍ ʇɐb]

The easiest way to uninstall ZoneAlarm completely is to use the uninstall tool that gets installed with ZoneAlarm, and run it with the /clean option:

zauninst.exe /clean