rondo9 Posted May 18, 2010 Report Share Posted May 18, 2010 I have a problem. I have a file on my Windows Media Player that I cannot remove. I've tried to delete it. It's not in my music file any where. And defragging does nothing. How do I remove it? For further details look below at the screenshot.View a screenshot of it here: />http://img297.imageshack.us/img297/8260/37452469.png Quote Link to comment Share on other sites More sharing options...
Irene Posted May 19, 2010 Report Share Posted May 19, 2010 There is a Billy Joel 'icon' on the bottom left of your screen shot. Do you have that track/album?If you change the sort to 'Album' from 'Genre', does it show it as Billy Joel?Have you tried a right-click on 'Unknown Album', then select delete from the short menu? Quote Link to comment Share on other sites More sharing options...
rondo9 Posted May 20, 2010 Author Report Share Posted May 20, 2010 There is a Billy Joel 'icon' on the bottom left of your screen shot. Do you have that track/album?If you change the sort to 'Album' from 'Genre', does it show it as Billy Joel?Have you tried a right-click on 'Unknown Album', then select delete from the short menu?It shows up as an unknown album, song, genre, everything.If I click properties, it shows that it has no length, no codec, nothing.The music I'm listening to is completely irrelevant. It has nothing to do with the music. Quote Link to comment Share on other sites More sharing options...
Dencandy Posted May 22, 2010 Report Share Posted May 22, 2010 This is one of several flaws in Windows Media Player library system. Sometimes you can delete such a record by trying to play it, then WMP will tell you it can't find it & will ask you if you want to delete the record.If that doesn't here's a link to a thread about finding WMP media files & deleting them: TECHSUPPORT Quote Link to comment Share on other sites More sharing options...
-pops- Posted May 22, 2010 Report Share Posted May 22, 2010 I recall having a similar problem with an early version of WMV. What I did was rename the file and delete that. Don't know whether that will work with your file. Quote Link to comment Share on other sites More sharing options...
rondo9 Posted May 24, 2010 Author Report Share Posted May 24, 2010 I recall having a similar problem with an early version of WMV. What I did was rename the file and delete that. Don't know whether that will work with your file.I can't delete it, rename it, rate it, nothing. Quote Link to comment Share on other sites More sharing options...
sorush.nazari Posted June 6, 2010 Report Share Posted June 6, 2010 Have you tried to clear the songs cache? Quote Link to comment Share on other sites More sharing options...
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