mark2 Posted September 9, 2003 Report Share Posted September 9, 2003 Not sure if it is network related or your PC?You can try to check out where the fault lies by running a trace route.To do this open an Msdos prompt in ME or 98, or a command prompt in XPOnce into the prompt type tracert www.google.com > c:/trace1.txtthis will produce a trace of the number of hops to the web address in a text file named trace1 in your C drive to find it run a search for trace1this will look something like this Tracing route to www.google.com [216.239.53.99]over a maximum of 30 hops: 1 23 ms 13 ms 13 ms 10.36.64.1 2 * * * gsr01-sl.blueyonder.co.uk [62.30.65.33] 3 15 ms 14 ms 12 ms 172.18.6.73 4 17 ms 37 ms 17 ms tele1-azt-pos.telewest.net [194.117.136.2] 5 26 ms 16 ms 18 ms 194.117.136.174 6 16 ms 17 ms 19 ms ge-1.linx.londen03.uk.bb.verio.net [195.66.226.138] 7 93 ms 90 ms 123 ms p4-1-0-0.r80.nycmny01.us.bb.verio.net [129.250.4.181] 8 92 ms 90 ms 94 ms p16-0-1-3.r20.nycmny01.us.bb.verio.net [129.250.2.144] 9 96 ms 91 ms 179 ms p16-6-0-0.r00.nwrknj01.us.bb.verio.net [129.250.2.216] 10 * * * p16-0-1-1.r20.mlpsca01.us.bb.verio.net [129.250.5.112] 11 158 ms 196 ms 158 ms p16-1-1-0.r20.snjsca04.us.bb.verio.net [129.250.5.9] 12 162 ms 160 ms 160 ms ge-1-1.a01.snjsca04.us.ra.verio.net [129.250.31.82] 13 158 ms 157 ms 173 ms 128.241.219.18 14 162 ms 161 ms 158 ms 216.239.48.210 15 159 ms 180 ms 160 ms 216.239.48.242 16 156 ms 158 ms 158 ms 216.239.53.99the presence of * instead of a time figure indicates lost packets which could be the cause, the hop at which these packet losses are occuring indicate where in the network they are being lost.If they are being lost in the 1st one or two steps it is likely to be concerning your ISP's local network but if occuring further on at hop 10 + it is probably on someone else's server/networkIf the fault appears to be with your ISP's network these traces will be helpful to them to locate the fault, a number of traces to different addresses will be even more helpful. Quote Link to comment Share on other sites More sharing options...
mark2 Posted September 13, 2003 Author Report Share Posted September 13, 2003 Check out your Cablemodem.Instructions Here Quote Link to comment Share on other sites More sharing options...
Chris Posted September 13, 2003 Report Share Posted September 13, 2003 Navas Cable Modem/DSL Tuning GuideTMhttp://cable-dsl.home.att.net/ Quote Link to comment Share on other sites More sharing options...
Tankus Posted November 25, 2003 Report Share Posted November 25, 2003 Some of us beanies are not on cable , but rely on Bloody Telecom. Quote Link to comment Share on other sites More sharing options...
mark2 Posted November 26, 2003 Author Report Share Posted November 26, 2003 Tankus, the tracert should still be useful for you, even on dialup. :whistling: Quote Link to comment Share on other sites More sharing options...
Tankus Posted November 26, 2003 Report Share Posted November 26, 2003 oky - doaky Quote Link to comment Share on other sites More sharing options...
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