dan bender Posted March 10, 2011 Report Share Posted March 10, 2011 I've just upgraded my computer with a new motherboard, CPU, and RAM. Now, Windows XP fails to start - fair enough, I was going to reinstall it anyway to partition my drive more efficiently. However, when trying to install Windows, I get the ugly blue screen which saysSetup is loading files (rolls through a sequence of important-sounding controller names)...thenStarting Windows...At this point, the screen blanks, then gives me a blue screen with the following information:A problem has been detected and Windows has been shut down to prevent damageto your computer.If this is the first time you've seen this Stop screen,restart your computer. If this screen appears again, followthese steps:Check to be sure you have adequate disk space. If a driver isidentified in the Stop message, disable the driver or checkwith the manufacturer for driver updates. Try changing videoadapters.Check with your hardware vendor for any BIOS updates. DisableBIOS memory options such as caching or shadowing. If you needto use Safe Mode to remove or disable components, restart yourcomputer, press F8 to select Advanced Startup Options, and thenselect Safe Mode.Technical information:*** STOP: 0x0000007E (0xC0000005, 0zF78DA208, 0xF78D9508)*** pci.sys - Address F748E0BF base at F7487000, datestamp 3b7d855cThe current system configuration is an MSI NF750-G55 motherboard (BIOS flashed to v1.6) with an AMD Athlon II x2 255 and one 1GB stick of DDR3 1333 RAM (I have another stick, but it's been taken out to make sure it isn't bad RAM - same error with either stick). The hard drive is an Western Digital ATA100 hard drive (don't know the model number, but is ~7 or so years old). There are no other components installed on the motherboard currently, and I am using the internal VGA video output. The disc of Windows I'm trying to install with is first-generation Windows XP Pro. The motherboard BIOS settings are currently those that were defaulted when I flashed to v1.6, with the exception of the boot order.I reinstalled Windows XP several times in the past year with the old motherboard/processor, and never got an error like this. I believe it is more likely to be a settings error than a hardware malfunction, as before I tried to reinstall, I was able to boot a Linux installation on the same box successfully several times (Windows, not so much).Thanks in advance for any insight you might have into this problem!-Dan Quote Link to comment Share on other sites More sharing options...
-pops- Posted March 10, 2011 Report Share Posted March 10, 2011 http://support.microsoft.com/kb/330182 Quote Link to comment Share on other sites More sharing options...
pawz7 Posted March 10, 2011 Report Share Posted March 10, 2011 I've just upgraded my computer with a new motherboard, CPU, and RAM. Now, Windows XP fails to start - fair enough, I was going to reinstall it anyway to partition my drive more efficiently. However, when trying to install Windows, I get the ugly blue screen which saysSetup is loading files (rolls through a sequence of important-sounding controller names)...thenStarting Windows...At this point, the screen blanks, then gives me a blue screen with the following information:A problem has been detected and Windows has been shut down to prevent damageto your computer.If this is the first time you've seen this Stop screen,restart your computer. If this screen appears again, followthese steps:Check to be sure you have adequate disk space. If a driver isidentified in the Stop message, disable the driver or checkwith the manufacturer for driver updates. Try changing videoadapters.Check with your hardware vendor for any BIOS updates. DisableBIOS memory options such as caching or shadowing. If you needto use Safe Mode to remove or disable components, restart yourcomputer, press F8 to select Advanced Startup Options, and thenselect Safe Mode.Technical information:*** STOP: 0x0000007E (0xC0000005, 0zF78DA208, 0xF78D9508)*** pci.sys - Address F748E0BF base at F7487000, datestamp 3b7d855cThe current system configuration is an MSI NF750-G55 motherboard (BIOS flashed to v1.6) with an AMD Athlon II x2 255 and one 1GB stick of DDR3 1333 RAM (I have another stick, but it's been taken out to make sure it isn't bad RAM - same error with either stick). The hard drive is an Western Digital ATA100 hard drive (don't know the model number, but is ~7 or so years old). There are no other components installed on the motherboard currently, and I am using the internal VGA video output. The disc of Windows I'm trying to install with is first-generation Windows XP Pro. The motherboard BIOS settings are currently those that were defaulted when I flashed to v1.6, with the exception of the boot order.I reinstalled Windows XP several times in the past year with the old motherboard/processor, and never got an error like this. I believe it is more likely to be a settings error than a hardware malfunction, as before I tried to reinstall, I was able to boot a Linux installation on the same box successfully several times (Windows, not so much).Thanks in advance for any insight you might have into this problem!-Dan Dan this bugcheck page http://msdn.microsoft.com/en-us/library/ff559239%28v=VS.85%29.aspx indicates a memory access violation (from the second parameter), which would suggest a bad driver. Not quite sure where that leaves you as you are still in setup. Try a later version of XP perhaps - and detach any devices (such as a USB stick). What else - try a separate graphics card rather than the motherboard.... try everything! Quote Link to comment Share on other sites More sharing options...
Digerati Posted March 10, 2011 Report Share Posted March 10, 2011 A common newbie and distracted expert mistake is having 1 or more extra standoffs in the case. Note that cases are designed to support 1000s of different motherboards. It is very possible your new motherboard does not have the same number or placement of mounting holes as your last board and therefore, unless you verified, it is possible you have an extra (or extras) standoff shorting the board. I recommend pulling the board to make 200% certain there is no foreign object (like a loose screw) and that a standoff is located only where there is a corresponding motherboard mounting hole. I was able to boot a Linux installation on the same box successfully several times With the new hardware?Is your old power supply able to support your new hardware? Quote Link to comment Share on other sites More sharing options...
dan bender Posted March 10, 2011 Author Report Share Posted March 10, 2011 ...I recommend pulling the board to make 200% certain there is no foreign object (like a loose screw) and that a standoff is located only where there is a corresponding motherboard mounting hole.I will do just that tonight.I was able to boot a Linux installation on the same box successfully several times With the new hardware?Yes, this was with the new motherboard. Although it was inconsistent - it alternated between loading successfully and giving me invalid-boot-media kind of errors. I was hoping that inconsistency/errors would go away once I got software loaded which was correctly configured for my new hardware.Is your old power supply able to support your new hardware?I will investigate that when I open up the case to check the standoffs.Thanks for your help so far. Quote Link to comment Share on other sites More sharing options...
dan bender Posted March 10, 2011 Author Report Share Posted March 10, 2011 All right, I've been able to pop my case open and verify that the standoffs are correctly positioned, and that my power supply is 350W, which according to this, should be plenty. I'm going to pop out the graphics card from my "nice" computer and try that, as one of you suggested. Quote Link to comment Share on other sites More sharing options...
Boris Posted March 10, 2011 Report Share Posted March 10, 2011 my power supply is 350W, which according to this, should be plenty.Ah - but is it a "proper" 350W rated PSU you have, or just a generic one. Can it cope with the new CPU + RAM ? Quote Link to comment Share on other sites More sharing options...
dan bender Posted March 11, 2011 Author Report Share Posted March 11, 2011 ...is it a "proper" 350W rated PSU you have, or just a generic one?How would one go about determining what is or is not a "proper" PSU? It's an Allied SL-8360BTX, and that's what the friendly neighborhood computer store (not a big box) carried when my first one bought the farm a few years ago. The link I provided indicated that somewhere between 240 and 290 watts ought to be sufficient; this one worked just fine when I had three hard drives and opticals running in one of my old setups, plus mobo and all the component cards whose functions are now integrated into this mobo. Quote Link to comment Share on other sites More sharing options...
-pops- Posted March 11, 2011 Report Share Posted March 11, 2011 Have you followed up the link that I offered? Quote Link to comment Share on other sites More sharing options...
dan bender Posted March 12, 2011 Author Report Share Posted March 12, 2011 Under pawz7's suggestion of "use a later version of XP," I took my install CD and "slipstreamed" it to Service Pack 3 using the process described here. I included the latest NVIDIA drivers from their website as well. Now it's installing (still in process, but definitely past the problem I had). Not sure if it was new files associated with SP3, the new graphics card driver, or just by making a new CD of it that "fixed" the problem, but frankly, it was so straightforward I don't much care. The most wonky part (if you could even call it that) was that I had to ferry the ISO I made to my wife's computer using a jump drive, since I never upgraded my computer with a Windows 7-compatible optical writer (hers has one). I'll update this post after install finishes (knock on wood) to let the rest of you know if it works. Quote Link to comment Share on other sites More sharing options...
dan bender Posted March 13, 2011 Author Report Share Posted March 13, 2011 Seems to work just fine. :) :P :D At least until I got the same boot media error again. I reinstalled it on a new hard drive and haven't had that issue since, so it looks like that hard drive is probably askin' to get replaced.Thank you all who posted with suggestions! I couldn't have done it without you. Quote Link to comment Share on other sites More sharing options...
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