Jump to content

I can't install Silverlight


Recommended Posts

Hello

Every time I try to install Silverlight, this comes up, and I don't know how to fix it.

Yes, it is the right folder...

Yes, I have completely uninstalled all "leftovers" from older silverlight versions.

And Yes, i have tried fixing this myself, but i can't seem to figure this one out.

I'm going to take you through the process:

I click download on the silverlight page, and the file downloads just fine. As i open the Silverlight installer, it asks me, as shown in the picture, to locate Silverlight.msi. The folder the .msi file is in, is a bit strange though. It has this little "lock" over it, as if it's locked or something. I don't know what this means, i don't even know if that's the problem. But then as i press ok, this comes up (Still referring to the attached picture)

I really need this program ASAP.

Thank you

-Alluy

post-24214-0-08145700-1361048801_thumb.p

Link to comment
Share on other sites

I am too nervous about downloading and opening unknown files from an unknown source with unknown consequences to my computer - for obvious security reasons.

I trust others might be more brave and able to help.

I can assure you, this is just a picture, and as far as I know, there is no need for you to download it. Simply clicking it should let you watch it. But hey, thanks anyways

Link to comment
Share on other sites

Alluy

Sorry - I missed my aim and my reply was intended for another thread. You are quite right - your picture is quite safe and I am sorry that I am not able to offer a solution other than to use System Restore to go back to a time before any corruption occurred.

Link to comment
Share on other sites

Hello

Every time I try to install Silverlight, this comes up, and I don't know how to fix it.

Yes, it is the right folder...

Yes, I have completely uninstalled all "leftovers" from older silverlight versions.

And Yes, i have tried fixing this myself, but i can't seem to figure this one out.

I'm going to take you through the process:

I click download on the silverlight page, and the file downloads just fine. As i open the Silverlight installer, it asks me, as shown in the picture, to locate Silverlight.msi. The folder the .msi file is in, is a bit strange though. It has this little "lock" over it, as if it's locked or something. I don't know what this means, i don't even know if that's the problem. But then as i press ok, this comes up (Still referring to the attached picture)

I really need this program ASAP.

Thank you

-Alluy

What I would do is use a search facility on your machine to find the Silverlight.msi. Then type the file path into the bottom box after the c:\ prompt. Click OK and it should then find the installation package.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy