PhilBinner Posted February 10, 2014 Report Share Posted February 10, 2014 Hi I have an old HP Laserjet 4500 printer. I have drivers which work in Windows 7, but when I try to install them in Windows 8.1 they do not show up. They come via a C-Net download which unzips them into a folder c:\lj651, and from there installs them. When I look in lj651 I see three folders called win9x_me, win2000_xp, and winnt40 and in each of these there are a list of files, mainly .dll's. As I said, the install worked in 7, but when I try to install the printer in 8.1 it's not in the driver list. I guess that either the drivers are not valid for 8.1, or they have been copied to the wrong place. This printer is old and the size of a bus, but it's print quality is excellent and it prints 2 sided, and best of all I have lots of ink for it. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
-pops- Posted February 10, 2014 Report Share Posted February 10, 2014 This may help http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/topIssuesDisplay/?sp4ts.oid=25505&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03470332-16%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken Quote Link to comment Share on other sites More sharing options...
PhilBinner Posted February 11, 2014 Author Report Share Posted February 11, 2014 This seems to be for connecting a USB printer. The HP Laserjet 4500 is an old office printer which connects via old fasioned printer leads. In order to get it on the network I have to connect is to a Linksys print server. I connect to this by saying it is a local printer and creating a new port for it. At a late point in this process I have to assign the driver from Windows print driver repositry, wherever this is. I wasn't going to go into so much detail, but I have a document which may help if anyone wants to go that far. What I need is for the driver to be there when I have to select it during the add printer wizard. Any idea how I can get it there. If it is required at a later point, how do I attach a document to a post. Quote Link to comment Share on other sites More sharing options...
-pops- Posted February 11, 2014 Report Share Posted February 11, 2014 The link I gave was supposed to be for the printer model number you stated. If that wasn't suitable, I think the next stage would be to contact HP direct. Regarding attachments to posts, this can be done through the reply box when it is opened. Quote Link to comment Share on other sites More sharing options...
rupom007 Posted October 7, 2018 Report Share Posted October 7, 2018 On 2/11/2014 at 12:46 AM, -pops- said: This may help http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/topIssuesDisplay/?sp4ts.oid=25505&spf_p.tpst=psiContentDisplay&spf_p.prp_psiContentDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c03470332-16%257CdocLocale%253Den_US&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken this link broken ? Quote Link to comment Share on other sites More sharing options...
Belatucadrus Posted October 7, 2018 Report Share Posted October 7, 2018 2 hours ago, rupom007 said: this link broken ? This post four years old HP have changed their website and we generally don't bother to scan decades of obsolete posts to update dead links. Quote Link to comment Share on other sites More sharing options...
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