christmascracker Posted October 13, 2003 Report Share Posted October 13, 2003 I've been having this problem for a while now and cant for the life of me figure out why. Have checked on google, microsoft and the search here but cant find anything I can be working away quite happily when everything disapears from the desktop -icons and the task bar- just leaving the blank desktop picture. Usually happens when I am on the net.After a few seconds it all comes back. In the event viewer it is logged in application source winlogon and the error message is "the shell stopped unexpectedly and explorer.exe was restarted" Event id 1002I havn't made any changes that I can think of that would have started this. It's really bugging me as to what it is so if anyone can enlighten me I would be very grateful Quote Link to comment Share on other sites More sharing options...
Guest ellas Posted October 13, 2003 Report Share Posted October 13, 2003 theres plenty on google about it have a read here http://forums.devshed.com/archive/34/2001/11/4/23567 could be a trojan. Quote Link to comment Share on other sites More sharing options...
Guest ellas Posted October 13, 2003 Report Share Posted October 13, 2003 anyway leave this for you to read :D http://www.google.co.uk/search?q=the+shell...le+Search&meta= Quote Link to comment Share on other sites More sharing options...
christmascracker Posted October 13, 2003 Author Report Share Posted October 13, 2003 Believe me, I've already been through them :( I've also ran a trojan scan and I have NAV and Zone Alarm.Any other ideas? Quote Link to comment Share on other sites More sharing options...
Guest ellas Posted October 13, 2003 Report Share Posted October 13, 2003 have you tried using the recovery console,have you got a xp disc. Quote Link to comment Share on other sites More sharing options...
christmascracker Posted October 13, 2003 Author Report Share Posted October 13, 2003 I've got an XP disc, I know of the recovery console but have never used it before.Have you got an idea of what it might be? Quote Link to comment Share on other sites More sharing options...
Guest ellas Posted October 13, 2003 Report Share Posted October 13, 2003 nope :) ,thats the problem,its worth a shot running it though as at least it will replace all the windows files. Quote Link to comment Share on other sites More sharing options...
christmascracker Posted October 14, 2003 Author Report Share Posted October 14, 2003 Will running sfc not do the same? Quote Link to comment Share on other sites More sharing options...
andsome Posted October 14, 2003 Report Share Posted October 14, 2003 Start/Run/ then type sfc /scannow leaving a space between sfc and /, you will need the CD, stop it from auto running. This will repair the installation, and replace corrupted files with the original ones. Quote Link to comment Share on other sites More sharing options...
christmascracker Posted October 14, 2003 Author Report Share Posted October 14, 2003 I've just done that and nothing showed up :( Quote Link to comment Share on other sites More sharing options...
Chris Posted October 14, 2003 Report Share Posted October 14, 2003 I've just done that and nothing showed up :(Explain more on that? Quote Link to comment Share on other sites More sharing options...
christmascracker Posted October 14, 2003 Author Report Share Posted October 14, 2003 I've ran sfc and everything is ok there. Nothing was changed so I presume files etc are as they should be Quote Link to comment Share on other sites More sharing options...
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