Incompatible Printers & Scanners

[prctr]

As to the Win2K vs Win98 discussion - I really want to stick with Win2K. I agree that it is much more stable. But it is also very picky, in that the HP 832C printer and this Astra scanner cannot successfully be introduced to Win2K - it simply won't be nice, no matter that I found and installed the drivers. It rejects my attempts to install and run these devices. If I can get around these issues, I'd MUCH prefer Win2K.

Thanks so much for the formatting tips - I'll get my Win2K disk out, and report back later..............have a good weekend!

[nellie2]

Here is a link for some drivers for the printer

http://www.printer-drivers.com/drivers/33/33527.htm

you don't say what model the scanner is but I found this..... any help??

http://www.umax.co.uk/support/drivers/currentdrvr.htm

[Agent Smith]

Here is the official HP 2k driver for the 832c Click Here

As for the scanner drivers, do not overlook the fact that Astra is also known as Umax. I have managed to install many an Astra scanner to win 2K, please see this link for info for Umax drivers Umax.co.uk

Mr. M.

[Agent Smith]

Oooppps. Sorry Nell, my Umax link is the same as yours :blush:

Mr. M.

[prctr]

Thanks for the drivers sites, Nellie2 and Mr. I. Mouse - I can't figure out why Win2K won't accept a CD installation of an HP PhotoSmart P1000 - says it isn't a compatible printer. Then, after visiting drivers sites, finding a Win2K driver for it (and loading THAT), it still says "not supported." Maybe Win2K just isn't going to go for it, but it's odd because that printer model came out during the Win2K hey-day.

The scanner is a Umax 2100 - I've gotten drivers for it, loaded it up, and in attempting to scan using one of the programs (like Paperport) or the VistaScan feature, the thing ACTS like it's scanning, but never shows a preview of the scan, not has it actually scanned anything. It makes all the appropriate noises, shows the moving progress bar, but nothing. Maybe the scanner is bad?

Anyway, look for my post thanking the Welcoming Committee, just as soon as I can find where to post it. You guys are great! I can't believe I've been muddling through all these years by myself. Now, I have fellow muddlers! :wub:

[Agent Smith]

prctr, you claimed in your original post that it was an HP 832C, but in your last post you mention a CD installation of an HP PhotoSmart P1000.

Could this be your problem?

As for Umax scanners, they do take a bit of tweaking with 2K, and as well as the drivers, you will probably need to download some software as well. The original VistaScan was a bit flaky with 2K if my memory is correct.

Have you tried scanning a file into an application, such as photoshop, instead of the scanner software?

Mr. M.

[prctr]

Mr. Invincible Mouse,

This is what I get for working on two or three machines at a time - can't keep it all straight.

Win2K doesn't like either the PhotoSmart P1000 OR the HP Deskjet 832C - but two different machine are involved. With the 832 job - that was why I thought about dropping Win98 back in for her - she's an elderly friend, and I'd just like to make sure her printer works. I had THOUGHT I was helping her by putting her onto Win2K..................

I'll try your scanning suggestions. Many thanks.

[Agent Smith]

but two different machine are involved.  With the 832 job - that was why I thought about dropping Win98 back in for her - she's an elderly friend, and I'd just like to make sure her printer works.  I had THOUGHT I was helping her by putting her onto Win2K..................

Aahhh, the plot thickens!! :D

prctr, subject to your elderly friends pc literacy, then perhaps win98 is not such a bad idea. Assuming she will not be using her machine as a web server etc. I would actually really consider the 98 route.

People will no doubt dissagree with me, but perhaps you were on the right lines.

Mr. M.

[prctr]

Mr. M,

I knew you'd come around. But it WOULD help if I'd spill my guts all at once, instead of letting the details slip out over 3-4 posts! :D Yes, I figure my 82 year old friend is doing pretty well to even TRY to get into the computer-thing, but she's getting frustrated that these incompatibilities keep arising. She's a patient old saint, whereas I am an insane Pollack, more comfortable with a hammer and actual power tools, rather than the "power tools" the computer geeks refer to. OOOOOPS! You guys aren't..............tell me it ain't so.........., ulp, you aren't, uh, computer geeks YOURSELVES, are you? :blink:

Whew..........Back to business - made it to my medication in time. That was close.

:ph34r:

Anyway, I know I can dump the drive with the Win2K disk / reinstall. But if I want to CHANGE from Win2K to Win98, what will I do? After the reformat, can I escape from the clutches of Win2K and substitute Win98 for the install? In other words, is there a point at which, using the Win2K CD to reformat, I can simply have an empty HDD? If I can interrupt the process then, I'd like to put the Win98 disk in to load that OS.

I wish I knew what I was doing.....LOL. :lol:

Maybe I could set up a high powered shop vac, suck all the data off the drive and............oh well, time for bed. Thank you for your persistence - I'll check back after I've attacked the thing with that Win2K disk early this next week.

See you all soon, if I'm ever allowed back. G'Nite, all.

[Andy-2004]

Just a though but could you not reformat using a separate utility...like a wee proggie that boots from a floppy?

i don't know of any good ones or anything but I'm quite sure they exists

We will have to wait and see for some more...expert advice

[nellie2]

If you are ok with just re-formatting the disk..(I don't think you can downgrade anyway) Then all you need is a W98 start up floppy and you can format and partition the drive using Fdisk.

If you haven't got one you can download one from here

http://www.bootdisk.com/

[Agent Smith]

Anyway, I know I can dump the drive with the Win2K disk / reinstall. But if I want to CHANGE from Win2K to Win98, what will I do? After the reformat, can I escape from the clutches of Win2K and substitute Win98 for the install? In other words, is there a point at which, using the Win2K CD to reformat, I can simply have an empty HDD? If I can interrupt the process then, I'd like to put the Win98 disk in to load that OS.

Yep just boot from the 2k cd, and select the install option. When it gets to the point where it asks you to select the destination partition, you can erase the current one. Then simply eject the cd and restart the pc. Voila, a blank hard drive.

Mr. M.

[nellie2]

Or you can do what Mr M said!!! ^ :blush: :D

[Michelle]

Just to add my 2-penny worth; you can always do a dual boot, so when you fdisk and partition into 2, with 98 and w2k on separate p's; you can also reclaim data if 98 goes awol.

I found with my w2k and Lexmark it can take up to FIVE reinstalls sometimes to get the printer driver properly installed. (I wish they'd not include the driver in the software so you didn't have to reinstall the whole software just for the driver).

[prctr]

Thanks for all the response! Here is where things stand now:

The elderly ladies computer is OK on Win2k, but the machine has modem issues (she is donating the unit to her daughter, who will not have access to cable. I am wrestling with modems that test OK when queried, but cannot/will not connect to the internet, using an AOHell CD install. But that isn't the real issue, which is this:

HELP !

I have enable SATA and PATA features in the BIOS of my Asus C800-E, so have every reason to think that a regular ATA hard drive (via a host controller PCI card) will run OK. :mellow:

I have, on a separate machine, formatted and loaded a HDD with WinME, which I understand to be a derivative of Win98SE. I did this so as to enable my HP 5P SCSI scanner's being recognized and usable by at least THAT OS, since that is what it ran on for a long time, before the introduction of Win2k and/or WinXP. :censored:

NOTE: The Umax/Astra scanner issue is simply a driver problem which I will eventually conquer, :shifty: but the SCSI scanner problem is a bit more complex, to me anyway.

IF I am successful in installing this newly formatted and loaded ATA HDD into the machine filled with S-ATA drives and it WORKS, in order to actually USE the scanner, will I need to re-boot into the WinME disk every time? :blink:

Or, as in a perfect world, would the fact that WinME likes the scanner also persuade WinXP to allow it's use via a scanning application, such as Paperport?

Or, more likely, if I scanned files when logged onto WinME, would I, after a re-boot into WinXP, be able to retrieve and print those files, simply by going to Control Panel, selecting that HDD, and going to where the file is? (or would Paperport simply open the files automatically, if it is installed on both of the OS?)

THIS IS GETTING BORING, I KNOW: Or, is my question this:

Can BOTH operating systems be enabled, and peripherals from either used by the other?

Or, should I just throw a perfectly good SCSI scanner in the trash because Billy Gates doesn't like it any more? Three cheers for any of you dedicated souls to whom this post actually made sense !!! :blink:

[Bruce]

I can attest to the fact that the HP 832 is indeed compatible with win2K, I had one for a very long time it was a great printer and it got along fine with 2K, as did my HP P1115 which uses the same driver as your 1000. Do you have the latest SP4 and other updates?

http://h10025.www1.hp.com/ewfrf/wc/softwar...n&dlc=en&os=181

http://h10025.www1.hp.com/ewfrf/wc/softwar...n&dlc=en&os=181

[prctr]

Thanks, Bruce,

Yes, the 832 is OK now on Win2k, I am now trying to deal with my own machine, which is running SATA drives and WinXP. I thought I'd try a dual-boot, since WinXP WILL NOT accept my HP 5P SCSI scanner, nor will it cooperate with my HP PhotoSmart P1000.

My apologies: there are several problems rolled into this whole thread - the focus for me now is the scanner and PhotoSmart printer, so I'm stuck into the dual-booting situation - just don't know how it will really work. B)