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RESOLVED - Connecting ADSL over a distance?


cerio
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Hi,

something has invaded my Internet Explorer hompepage setting. It changes it from from www.wanadoo.com to

http://mysearchnow.com/passthrough/index.h....wanadoo.co.uk/

Sometimes a toolbar pops up on my desktop and sometimes, when I type in a url, it gets changed too... for example. www.flyglobalspan.com was changed to

C:\Documents and Settings\Ceri\Local Settings\Temp\regsjoybags.htm#http://www.flyglobalspan.com/

When this happens and I run Adaware, it finds tracking cookies.

When popup stopper is off, I also get lots of annoying popups which I think are due to the same problem.

I've tried emptying Cookies/Temp files but it doesn't solve it, it just returns.

Any way I can rid my machine of this? It's driving me nuts.

(I am using WinXP Pro)

Thanks

C

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Hi, thanks for the replies.

I think I may have solved it. I found a BHO added to Internet Explorer that seemed to be causing it and, on restart, managed to delete it. My home page is no longer being changed on every restart, in IE properties, and my urls seem to stay intact.

I'll come back if it turns out not to have solved it but, in the meantime, fingers crossed.

My PC is such a mess just now that I want to reformat it in the next few days anyway, so will be able to start afresh. Just got to build up the courage to do that as I've never attempted it before.

Now I just have the major problem of the fact that the broadband connection I just signed a 12 month contract for does not work, as I am using a 100 foot long extension cable from the primary phone connection and the signal isn't getting to my broadband modem, although my dial up modem copes with it ok. (My PC is in a separate 'outbuilding' from house where the phoneline the modem is connected to is) Rather a disaster as my dial up account ends in a few days and I will then have only a broadband one I can't even use, as I can't move the PC closer to the phone to avoid using the incredibly long extension cable. Sigh.

Now I'm going to go and make a cup of tea to sit and cry into.

Thanks everyone.

C

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My feeling is that there is some other problem than just the length of the cable from the junction box.

If you consider the relatively huge length of cable between the telephone exchange (or cable terminal) and your house, a few extra feet added to that shouldn't make much difference. Significant signal loss in that short length, if true, possibly indicates a faulty or unsuitable cable.

If you're on standard BT cabling, remember that line filters go on the analogue (phone) side of the equipment and not, as many people think, on the ADSL side. Ensure you have things connected correctly. I have known more than two examples of ADSL not working on extension leads because it was connected via an analogue line filter.

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hi

Thanks for replies...

Nellie...my ISP warns that there can be problems with extension cables but, as my phone works and my dial up modem work with the 100ft one, I hoped the broadband modem would. I'm afraid the onus is on me and I'm stuck with the 12 month ISP contract whether or not I get it to work. They could only suggest that I got a 100 foot long cable with rj11 plugs on each end to connect from the BT box straight to my modem, without the phone ext cable. They couldn't say if it would actually help over that distance, though. I don't know if I can find such a cable at that length and it's a very costly mistake if I do get one and it doesn't help.

Pops... Not too sure what you mean by plugged into right socket. My extension cable is plugged into the standard BT phone socket box, which has only one socket on it, for a phone connection. At the other end of my extension cable, in the other building 100 feet away, the filter is plugged into the socket on the cable... again, just one socket there and a standard BT phone socket. That filter then has 2 sockets, one for a phone plug and one ADSL one for the broadband modem's rj11 plug.

The phone works fine through that, my current dial up modem also works fine through it but the bb one doesn't, even though it does work in the other building where I don't need the extension cable and can plug it straight into the phone connection box on the wall. However, it does have to be 100 feet away from that.

I have tried it with a filter on both ends of the extension cable and with one only on the very end of it, where the PC and modem are. Neither helped.

I don't think it is possible that I have plugged the extension cable in wrongly as the BT box only has one socket, no ADSL one.

I may, however just have misunderstood your post.

Still despairing.

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rj11? That would be telephone wire wouldn't it? They don't usually recommend distances of more then 25 feet for standard rj11 telephone wire.

I believe you would want to connect the modem to the source and run an ethernet (rj45) cat5 cable from the modem to the PC. Ethernet connections/cables have much greater signal capacity at long distances I have cables that run more the 150 feet without any problems.

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Hi.

Actually, I was confused about that too. I thought the rj11 cable was just phone cable with rj11 plugs on the end so would be no better than the phone cable I have at present, but it's what the ISP guy suggested might help so I assumed I was wrong.

I'm a bit lost though...

when you say...

"I believe you would want to connect the modem to the source and run an ethernet (rj45) cat5 cable from the modem to the PC. "...

you mean I should plug the modem into the filter at the primary telephone connection socket (where I know it works) using the rj11 cable supplied in the filter's ADSL socket (filter to modem), then lead an ethernet (rj45) cat5 cable from the modem to the PC. How do I do that? The modem is a USB one and that is how it connects to the PC, with the unremoveable usb cable attached to it. Where does the ethernet (rj45) cat5 cable attach to the modem and where to the PC?

Or

do you mean I connect a 100 foot long ethernet (rj45) cat5 cable to ADSL socket in the filter at the primary telephone socket IN PLACE OF the rj11 cable, and lead the ethernet (rj45) cat5 cable down the 100 feet to where the modem is (plugging the modem into the PC there with its usb cable) instead of having the long phone extension cable I have now?

Are rj11 cables and ethernet (rj45) cat5 cables interchangeable then?

or am I just completely confused here??

:down:

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Oops... in the bit to Nellie I meant to say...

...They could only suggest that I got a 100 foot long cable with rj11 plugs on each end to connect from the filter at the BT box straight to my modem, without the phone ext cable. ...

there is an edit button at the top of your right side of your post if you wish to go back and edit a post.

im not to sure here but i think people are a little confused,

to clear things up,

rj45

rj45.jpg

rj11

28810.jpg

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Hi,

thank you Nellie, I was kinda wishing I'd done it as a separate question for that reason. I didn't actually expect anyone on a Windows forum to have replies, as it's not a Windows issue, and have been pleasantly surprised they did.

Ah, sorry, didn't see the edit option. I'll bear that in mind in future.

Aha... I see that the two cables have different plugs (thanks for those pics). My assumption now is that the rj45 would be in place of the telephone extension cable, as the plug on it looks, at a glance, the same as the phone plug, though I'm far from sure.

I'm a complete novice with all this and my head is swimming with it now.

I can't find one for sale with one male end, to plug into phone socket, and one female end, to plug filter into, by my PC, which the modem ADSL plug then goes into but I can find a 30 metre rj45 cable and a connector that is female on both sides which would convert it at the end the filter and modem go in.

So, if that's what is meant... use an rj45 cable in place of my telephone extension one, I can find what is needed to do that. Just not sure that is what was meant.

Suddenly I haven't a clue again. Pffrrr... I thought I would just plug my broadband modem in and... voila. Should have known better!

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I use a 10 metre RJ11 - RJ11 cable with the ADSL card in my spare PC and it works fine at 576k.

This was a normal BT extension cable with new RJ11 connectors crimped on. Made up for me specially at a computer fair for £5.

A friend also uses exactly the same config/distance.

Not sure about a 30 metre one though.

The longest ready made one that Belkin does is 7.6 metres.

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Hi,

sorry, I should have said in the beginning it was a USB broadband modem.

I've been told that phoneline with rj11 plugs should work over 30m by some folk and not work by others who say not over 10 metres, so I'm undecided about that. Finding a 30 metre length of it has so far proved impossible anyway.

I don't quite understand why phone cable should be thought to work if it has rj11 plugs on it when it doesn't with standard phone jack plugs on it. I am under the impression it is just the same cable with different plugs.

Also been told that rj45 cable will work if I file down the plugs a little to fit the rj11 sockets.

Another, more costly but perhaps more guaranteed solution seems to be to discard my USB broadband modem, buy an ADSL router with built in modem and 30 mtrs of rj45 cable, which apparently works up to distances far greater than that, and lead that from the phone socket connection box, through the house, down the outer wall and into the building the PC is in (just as I did with the phone extension cable), connecting it to a network card in my PC. I have a network card, oddly enough, so would have to buy the router (£70) and 30 metres of cable (about £17 plus maybe £4 p+p). I suppose it does have the added advantage of having a firewall.

Any other thoughts or suggestions will be gratefully received as I'm still undecided about what to try.

Thanks for all the assistance.

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Hi,

no, not a BT Voyager, it's a Thompson Speed Touch 330. It does work at the phone connection box but not at the end of the ridiculously long phone extension cable I have to have. Thanks for thinking of that, though.

A possible solution has been proposed and a few seem to think it will work...

I get a 100 foot long ethernet cable with rj11 plugs on the end, plug the ethernet cable into the filter at the primary phone connection box with the other end plugged into my modem at the far end of the 100ft cable, by my PC.

It is thought that the twisted cable of the ethernet cable will allow the signal through. This cable will cost me about £30, the shop tells me.

If that doesn't work, I can then have the rj11 plugs removed and replaced with rj45 ones, then can get an ADSL modem/router and put it right at the phone connection box with the long ethernet cable to connect to a network card I have in my PC, so the cable won't go to waste if the first solution doesn't work. (I can't connect the USB modem directly to the phone connection box, as I can't lead the USB cable 100 ft to the PC, so, if I must, I'll discard the USB broadband modem)

In case you wonder why I have a USB broadband modem, it came free with the ISP broadband package.

The cable won't be in stock until next week so I'll have to be patient :( I want my broadband NOW!!! It's there, in the phoneline now, taunting me, out of reach!

I'll let you know if that works when I try it.

C.

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My friend with the 10metre connection uses a Thompson Speed Touch 330 as well.

I'll ask the guy who made mine up what he thinks ? - but it won't be til Sunday though.

I think he said that he could make them up "as long as you like" - with no problem - if they don't work - you get a full refund.

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Talked to the guy on Sunday.

He has never been asked for a 30metre lead - is not sure if it'll work or not.

The longest he's ever done was 15 metres (50 feet).

I have since found commercially available 15metre USB modem leads @ only £8.99

http://www.rsd-ltd.co.uk/

Peerhaps they can give you some advice ?

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Yay!!!

now got 160ft of ethernet cable with rj11 plugs on ends, leading from phone connection box in one building all the way down 100 odd feet to building with my usb broadband modem and PC and it works!! Only cost about £16 for the solution too, no costly router needed or new phoneline put in.

Phew!

Thank you to everyone who gave advice and suggestions. I had begun to despair but all is now well. I'm a happy bunny once again. :D

C

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