AlanHo Posted March 31, 2008 Report Share Posted March 31, 2008 I have been asked by a friend to help with his slow 3 year old computer - running XP SP2, AVG Anti virus, AVG anti spyware, XP firewall.When I booted - it took more than 5 minutes before the dektop loaded. Then when you click on any programme to open it - it takes ages to load. For example - I clicked to open Windows Explorer and it took just over 2 minutes to load. Then when you try to scroll down the folder tree - it takes a long time before the scroll starts. Whilst a programme is loading you cannot use the mouse for anything - the cursor moves over the screen but the hourglass is showing.I used CCleaner which cleared out 80 Mb of rubbish and a lot of registry entries. This only made a slight difference.I then did a full virus and malware scan - first using AVG followed by trend micro - nothing of consequence was found.I then had a look at the task manager processes - found just one that looked iffy and removed it. Also checked the start programmes and deleted some that he didn't really need.All to no avail - the computer is still swimming through treacle.He says it has been like it for a long time - I tried a system restore back furthest possible - but that made things worse and I had to ondo it.Any suggestions for what I do next. Could this be an imminemt hardware failure for example - if so - what? Quote Link to comment Share on other sites More sharing options...
catgate Posted March 31, 2008 Report Share Posted March 31, 2008 Overheating? HDD? RAM? termites? Quote Link to comment Share on other sites More sharing options...
Irene Posted March 31, 2008 Report Share Posted March 31, 2008 I am sure that you have thought of this one, but it's worth a mention.....STARTUP INSPECTOR Quote Link to comment Share on other sites More sharing options...
rong Posted March 31, 2008 Report Share Posted March 31, 2008 Did you clean it out? (dust) and maybe run A2. Quote Link to comment Share on other sites More sharing options...
AlanHo Posted March 31, 2008 Author Report Share Posted March 31, 2008 I am sure that you have thought of this one, but it's worth a mention.....STARTUP INSPECTORThanks for that Irene - I have used Startup Inspector in the past but have never been impressed with it. Just for old times sake I just ran it on my new computer and it listed all the start-up stuff. However - every single one was marked "Unknown" even such things as Speedfan, Windows Defender, Vista Sidebar, Second Copy and some very common NVidia start up items.18 months ago I used their web link to provide information about some of these - but it has not been taken into account.It is useful if all you need is to list your start up items - but poor at guiding a nincompoop like me what is required and what can be deleted. Quote Link to comment Share on other sites More sharing options...
AlanHo Posted March 31, 2008 Author Report Share Posted March 31, 2008 Did you clean it out? (dust) and maybe run A2.Good point about dust - I just checked with my friend and he confirms that the computer is 3 years old and has never been opened for a clean. He also mentioned - for the first time - that it's not too bad first thing in the morning and gets steadily slower as the day goes by. There is a clue there methinks.................. Quote Link to comment Share on other sites More sharing options...
rong Posted March 31, 2008 Report Share Posted March 31, 2008 You need to get Irene in to do the clean out, she should be experienced now. Quote Link to comment Share on other sites More sharing options...
andsome Posted April 1, 2008 Report Share Posted April 1, 2008 Do a good job while you're at it and use the hose pipe. :lol: Quote Link to comment Share on other sites More sharing options...
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