Virgin Media Broadband

[AlanHo]

I had the need to call the Virgin media helpline because I am not able to upload my Outlook contacts list to my blueyonder webmail. The csv file has worked fine with Hotmail and Googlemail - so it is not that or my computer.

After getting me to try a few things - and the technician trying my account himself - he eventually admitted he could not solve the problem and suggested I should enter my address book manually. With more than 200 addresses in my address book it is something I had hoped to avoid. The guy tried really hard and was most helpful - so I have no complaints about the time and effort he put in.

During the converstaion I told him that I had uploaded the file to my hotmail and gmail accounts with no problems - which he found interesting. He then told me that he had been advised Virgin are moving onto the Google platform in 2 or 3 months time and that us Virgin media broadband users will be transferred to gmail. He had not yet been given full details - but was under the impression we will be able to retain existing Email addresses. He did not know whether the new system would allow us to use pop3 accounts with Outlook and Windows mail etc - or whether it would be strictly web based like gmail.

So the bad news is that he could not solve my problem uploading my Outlook contacts to Blueyonder webmail.

The better news is that the addresses are already on my gmail account - which presumably means I will be able to then upload it to my new Virgin Gmail account

There isn't any good news.

[Boris]

or whether it would be strictly web based like gmail.

You can use Mozilla Thunderbird to access your gmail :) - if you want to download mail items rather than just read them on the web.

http://mail.google.com/support/bin/answer....mp;answer=38343

[andsome]

I don't want to use Web mail, I hope this story is not true.

[Alan2273]

Read this and weep andsome.

http://www.theregister.co.uk/2009/04/15/virgin_media_gmail/

[andsome]

It doesn't sound as bad as I thought at first. On the very rare occasion when there have been problems with pop3 mail, it has been an absolute pain having to log in and mess about with web mail. It seems as though things may be much the same as now using pop 3. It looks as though we don't even need to change e mail addresses. :D

[Hb_Kai]

I've also heard that Richard Brandson is thinking of taking Virgin Media to the open-source OS industry now.

Whether it's true or not, I don't know