TheOnlyShad0w Posted November 1, 2012 Report Share Posted November 1, 2012 I have a custom built machine, and beyond building it, I'm not very handy with technical support. Every morning when I wake up and use my computer, I find that it's off. When I turn it on, it says the usual "Windows was not shut down properlly" or whatever that message is. I'll paste the report down below. There are 2 problem files, but searching them in explorer does me no good, nor does Google searching them. Also, it seems like the computer crashes only when it hasen't been used for a while (probably around 5 hours) as it crashes when I don't use it during the day for a while.Any ideas?Thanks.------------------------------------------------------------Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033Additional information about the problem: BCCode: 9f BCP1: 0000000000000003 BCP2: FFFFFA800C97AA10 BCP3: FFFFF80000B9C3D8 BCP4: FFFFFA801B1DE010 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1Files that help describe the problem: C:\Windows\Minidump\102912-13728-01.dmp C:\Users\John\AppData\Local\Temp\WER-20716-0.sysdata.xmlRead our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted November 2, 2012 Report Share Posted November 2, 2012 Welcome to the Windows Forum.Unfortunately the information you provide is not enough to find the cause of the crash; you should really attach the mini-dump file of the crash. Quote Link to comment Share on other sites More sharing options...
TheOnlyShad0w Posted November 2, 2012 Author Report Share Posted November 2, 2012 Welcome to the Windows Forum.Unfortunately the information you provide is not enough to find the cause of the crash; you should really attach the mini-dump file of the crash.Thanks!I wish I knew what that was. As I said, I don't really know anything about this stuff. How can I find the mini dump file, and those two problem files it lists doesn't indicate anything? Quote Link to comment Share on other sites More sharing options...
TheOnlyShad0w Posted November 2, 2012 Author Report Share Posted November 2, 2012 It's getting quite annoying, as it is happening every single day now. Quote Link to comment Share on other sites More sharing options...
Boris Posted November 2, 2012 Report Share Posted November 2, 2012 How can I find the mini dump file, and those two problem files it lists doesn't indicate anything?Your dump file is named C:\Windows\Minidump\Minidump.dmpYou may also find this utility of use :-/>http://www.nirsoft.net/utils/blue_screen_view.htmlBlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table. For each crash, BlueScreenView displays the minidump filename, the date/time of the crash, the basic crash information displayed in the blue screen (Bug Check Code and 4 parameters), and the details of the driver or module that possibly caused the crash (filename, product name, file description, and file version) Quote Link to comment Share on other sites More sharing options...
andsome Posted November 2, 2012 Report Share Posted November 2, 2012 Still trying to understand why you would want to leave a computer on all night. Have you looked into the annual electricity costs? Quote Link to comment Share on other sites More sharing options...
TheOnlyShad0w Posted November 3, 2012 Author Report Share Posted November 3, 2012 How can I find the mini dump file, and those two problem files it lists doesn't indicate anything?Your dump file is named C:\Windows\Minidump\Minidump.dmpYou may also find this utility of use :-http://www.nirsoft.n...creen_view.htmlBlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table. For each crash, BlueScreenView displays the minidump filename, the date/time of the crash, the basic crash information displayed in the blue screen (Bug Check Code and 4 parameters), and the details of the driver or module that possibly caused the crash (filename, product name, file description, and file version)Thank you. I will try this.Still trying to understand why you would want to leave a computer on all night. Have you looked into the annual electricity costs?We leave all our computers on all night. I guess it would be a good idea to shut them off, never really concerned with the cost though. Quote Link to comment Share on other sites More sharing options...
andsome Posted November 3, 2012 Report Share Posted November 3, 2012 I think you could get an unpleasant surprise especially if you run more than one. Quote Link to comment Share on other sites More sharing options...
nevillep Posted November 3, 2012 Report Share Posted November 3, 2012 Can you tell us what is the STOP Error Code along with the message. Youccan find the error code in the 2nd part of the Blue Screen. it usually starts as STOP : 0x.... some numbers and then message .This could would be of great help.RegardsNeville Quote Link to comment Share on other sites More sharing options...
TheOnlyShad0w Posted November 3, 2012 Author Report Share Posted November 3, 2012 Can you tell us what is the STOP Error Code along with the message. Youccan find the error code in the 2nd part of the Blue Screen. it usually starts as STOP : 0x.... some numbers and then message .This could would be of great help.RegardsNevilleWell I'm never at the computer when it happens. As I said, I believe it happens after the computer has been on for more than about 5 hours without being used. Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted November 4, 2012 Report Share Posted November 4, 2012 Without additional information, all I can suggest is that you try hotfix KB975599. Quote Link to comment Share on other sites More sharing options...
Irene Posted November 4, 2012 Report Share Posted November 4, 2012 Without additional information, all I can suggest is that you try hotfix KB975599.Pat, here is an Article which is dated later and apparently for the same type of problem:http://support.micro....com/kb/2720599 Quote Link to comment Share on other sites More sharing options...
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