Check Disk

[dustytyke]

For some mysterious reason, my PC (running Windows 7) has started scheduling a disk check every time a start up. This is obviously annoying as it takes time and is unnecessary. I have to watch out each time for the 'press any key' message to put a stop to it. On the advice of our friendly computer nerd, I've gone through the procedure:

Right mouse click on C drive.

Select Properties.

Select Tools.

Click on check now for error checking.

Tick both boxes offered.

Click OK.

Reboot.

The PC, of course, then goes through whole shebang of full disk checking (takes a couple of hours; meanwhile the PC is out of use).

This seems to work for a couple of start ups but then occurs again.

Driving me crackers ! What do I do to stop this happening ?

[Alan2273]

the proper way to disable CHKDSK from starting up is using the /x switch on chkntfs command in command prompt. The /x switch will exclude a drive from the default boot-time check. If you have drive C: as your hard drive, then the command to disable chkdsk from scanning C: drive would be:

chkntfs /x c:

If you have 2 drive, C and D, you can disable chkdsk with the command below

chkntfs /x c: d:

then go ahead and reboot.

[dustytyke]

Thanks Alan2273. I went through the procedure you specified, then throughout yesterday I shut down and started up again a few times just to make sure all was OK. I went to bed happy.

This morning it's back again ! Some malevolent spirit has visited my PC during the night and set the CHKDISK business off again !

Any other suggestions ?

[bludgard]

Any other suggestions ?

What is the actual health of the hard-drive in the machine, dustytyke?

Possibly running hard-drive specific software to determine this will eliminate or verify the possibility of corruption.

If one will provide the make and model of drive, surely there will be a link provided for proper diagnostics.

Cheers

[dustytyke]

Hello bludgard. I run Iolo's System Mechanic at frequent intervals and use it to correct any 'health' issues in the hard drive. Presently, it is showing the top rating 'Good'. The C: drive is a Samsung HD103UJATA device; when I access its 'Properties' and check it I am told that it is 'working properly'.

[bludgard]

Run the Seagate diag prog SeaTools for Windows and/or SeaTools for DOS.

As the drive Samsung HD103UJ is a bit dayed and no longer produced, Seagate has taken over.

One can find the diagnostic software here:

http://www.seagate.com/support/internal-hard-drives/desktop-hard-drives/spinpoint-v-series/

Hit the Downloads button:

Direct download links:

SeaTools for DOS

SeaTools for Windows

[dustytyke]

I've downloaded the Seagate Sea Tools (which necessitated downloading .net4 Frame). OK, so what do I now do with it ? What does it tell me and how does it help with my problem ?

[bludgard]

I am guessing that SeaTools for Windows was the download of choice since .Net4 was installed?

A link will be provided (.PDF) to help with drive diags since this can get lenghty:

SeaTools for Windows

SeaTools for DOS

I have to go for now but will be back in a couple hours to try to help with diags; shouldn't be too tough....

[bludgard]

This program will tell if the drive is actually "good" or "bad".

It is a bad idea (IMO) to test the integrity of a drive with common software; they are not written for specific hardware but for the gleaning of the masses.

Drive tools are produced and offered free from the manufacturer(s); not for profit.

If the drive is failing SeaTools will give a code for a replacement (if still under warranty).

Read-up on it and come back if there are any "By George, I think I've got it(s)!" or "I have no clue what is goin' on(s)!".

[dustytyke]

I've run the Sea Tools tests, with these results:

HD 103 UJ (C: drive) SMART test Pass

HD 103 UJ SMART test Pass

HD 103 UJ Short Generic Test Pass

HD 103 UJ Short Generic Test Pass

I don't understand why it identifies the C: drive twice, but this is what it shows !

KODAK (this is my all-in-one printer which the Sea Tools test identified) Short Generic Test Failed

Hitachi (this is an additional external drive Drive I:) Short Generic Test Pass

So, the C: drive and the additonal Hitachi drive seem to be OK. The KODAK A-I-O printer is a different case; the test seems to treat it as an additional drive and it doesn't meet the test.

[bludgard]

Ok....

Boot the machine > START > type CMD > right-click CMD and select RUN AS ADMINISTRATOR > type SFC /SCANNOW > reboot the machine.

[bludgard]

To edit my previous post:

One will need to boot from original version of install media (Windows) or the Windows recovery partition (System Reserved) to perform the sfc /scannow command.

[dustytyke]

I've run this and it has returned the message 'Resource Protesction did not find any integrity violations'. What now.

I do very much appreciate your help :)

[bludgard]

What happens when the printer is diconnected at boot?

For some mysterious reason, my PC (running Windows 7) has started scheduling a disk check every time a start up.

How long has this been going on? Is there not a restore point to revert the system back to before the "disk error"? Windows 7 has native ability to create images (just in case something should run amuck, there is a reliable path back) of drives/partitions in the machine.... Just sayin'.

Click Start > type Event > strike the Enter key

I am using Windows 7 x64 (64-bit) ATM and find chkdsk logs in:

Event Viewer > Windows Logs > Application

Sort by Source and look for Chkdsk as the source. The Event Viewer will list each scan. Click on the latest scan to view both system-event information and scan results in the preview pane; if you don't see a preview pane, you can turn it on in the View menu or simply double-click the log entry to open it in a separate window.

You can save it as a text file by clicking the Action button in the menu-bar and select Save Selected Events. Then, give the text file a name and use the Save as type menu to choose Text (Tab deliminated)(*.txt).

Then click Save.

Enter that text into the next post.

[dustytyke]

I have followed your instructions and this is the outcome:

Level Date and Time Source Event ID Task Category

Information 04/12/2012 08:01:10 Chkdsk 26213 None "Chkdsk was executed in read-only mode. A volume snapshot was not used. Extra errors and warnings may be reported as the volume may have changed during the chkdsk run.

Checking file system on C:\

CHKDSK is verifying files (stage 1 of 3)...

392192 file records processed.

File verification completed.

3126 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...

487416 index entries processed.

Index verification completed.

CHKDSK is verifying security descriptors (stage 3 of 3)...

392192 file SDs/SIDs processed.

Cleaning up 43 unused index entries from index $SII of file 0x9.

Cleaning up 43 unused index entries from index $SDH of file 0x9.

Cleaning up 43 unused security descriptors.

Security descriptor verification completed.

47613 data files processed.

CHKDSK is verifying Usn Journal...

36217984 USN bytes processed.

Usn Journal verification completed.

The master file table's (MFT) BITMAP attribute is incorrect.

The Volume Bitmap is incorrect.

Windows found problems with the file system.

Run CHKDSK with the /F (fix) option to correct these.

976657407 KB total disk space.

117882280 KB in 233076 files.

154140 KB in 47614 indexes.

526971 KB in use by the system.

65536 KB occupied by the log file.

858094016 KB available on disk.

4096 bytes in each allocation unit.

244164351 total allocation units on disk.

214523504 allocation units available on disk.

"

[dustytyke]

This problem has been going on for about 3 weeks. Sometimes it doesn't happen but most times it does, on start up. Thinking back, it probably started when I began to get "UI File missing" messages in relation to the Kodak Hero 7.1 printer. Last week I contacted Kodak Support and they remotely installed an up to date version of the printer software. However, this has had no effect on the CHKDSK problem.

I'll try booting with the printer diconnected and see what happens.

[dustytyke]

I've just tried booting with the printer disconnected and it makes no difference.

[bludgard]

Usn Journal verification completed.

The master file table's (MFT) BITMAP attribute is incorrect.

The Volume Bitmap is incorrect.

Windows found problems with the file system.

Run CHKDSK with the /F (fix) option to correct these.

Has chkdsk /f been run on the drive to try to correct these problems?

Try it and see if it helps?

Actually, open command prompt as administrator > type chkdsk c: /f /r > reboot.

Note that this will take lots of time so please be patient....

[dustytyke]

I tried to do this in the cmd panel but received this feedback: "Access Denied as you do not have sufficient privileges. You have to invoke this utility running in the elevated mode" - whatever that all mean !

[bludgard]

Right-click command prompt > Run as administrator.

Or boot from install media > choose repair options > command prompt,

Type Y > strike the Enter key.

[bludgard]

The Event Viewer will list each scan. Click on the latest scan....

Enter that text into the next post.

I have followed your instructions and this is the outcome:

Level Date and Time Source Event ID Task Category

Information 04/12/2012 08:01:10

lol

Hey, dude; my Ouija-board tells me that you should back up any and all dearly beloved data contained on the system (C:) drive and the disk (physical HDD) it resides upon. All this redundant disk checking is counter-productive and assuredly causing more damage.

Is there perchance another drive laying about that can be used as a test subject to house the Windows install?

This problem has been going on for about 3 weeks.

Is there a System Restore point to revert to before this time?

Maybe uninstall the printer completely (including removing it from Devices and Printers) and reinstalling it?

[dustytyke]

I've gone through this process - it took almost 3 hours to do the chkdsk ! So far, so good - I've closed down and restarted the PC a couple of times since the long chkdsk and there has been no problem. Do you think the problem might be solved ?

[bludgard]

Do you think the problem might be solved ?

I have my hopes but my gut tells me that this drive is in trouble.

If S.M.A.R.T. attributes of HDD are available, please post them.

Or:

Download CrystalDiskInfo Portable > install the prog to any folder (other than on C: drive) > open that folder > right-click CrystalDiskInfoPortable.exe > Run as administrator. In the menu-bar > Edit tab > Copy. Paste to Notepad (or similar) and save as .txt. Paste the contents of text file to forum post.

Both the downloaded file and the install directory (folder) can be deleted as there is no install.

[dustytyke]

Hello bludgard,

I have followed your instructions. The chkdsk procedure took nearly 3 hours ! But - so far - it does seem to have worked. I have shut down and rebooted several times and there has been no repeat of the problem as yet. I will monitor it for the next couple of days but I'm optimistic ! Thank you so much for your time and patience.

dustytyke

[dustytyke]

----------------------------------------------------------------------------

CrystalDiskInfo 5.1.0 © 2008-2012 hiyohiyo

Crystal Dew World : http://crystalmark.info/

----------------------------------------------------------------------------

OS : Windows 7 Home Premium Edition SP1 [6.1 Build 7601] (x64)

Date : 2012/12/05 16:19:46

-- Controller Map ----------------------------------------------------------

+ ATA Channel 0 (0) [ATA]

- ATAPI iHAS124 A ATA Device

+ ATA Channel 1 (1) [ATA]

- SAMSUNG HD103UJ ATA Device

+ Standard Dual Channel PCI IDE Controller [ATA]

- ATA Channel 0 (0)

- ATA Channel 1 (1)

- ATA Channel 2 (2) [ATA]

- ATA Channel 3 (3) [ATA]

- ATA Channel 4 (4) [ATA]

- ATA Channel 5 (5) [ATA]

- ATA Channel 0 (0) [ATA]

- ATA Channel 1 (1) [ATA]

+ Intel® 5 Series/3400 Series Chipset Family 6 Port SATA AHCI Controller - 3B22 [ATA]

- ATA Channel 0 (0)

- ATA Channel 1 (1)

- ATA Channel 2 (2)

- ATA Channel 3 (3)

- ATA Channel 4 (4)

- ATA Channel 5 (5)

-- Disk List ---------------------------------------------------------------

(1) SAMSUNG HD103UJ : 1000.2 GB [0/3/0, pd1]

(2) Hitachi HCS5C1010CLA382 : 1000.2 GB [6/X/X, sa1] (V=4971, P=CE17)

----------------------------------------------------------------------------

(1) SAMSUNG HD103UJ

----------------------------------------------------------------------------

Model : SAMSUNG HD103UJ

Firmware : 1AA01118

Serial Number : S13PJ9GZB00351

Disk Size : 1000.2 GB (8.4/137.4/1000.2)

Buffer Size : 32767 KB

Queue Depth : 32

# of Sectors : 1953525168

Rotation Rate : Unknown

Interface : Serial ATA

Major Version : ATA/ATAPI-7

Minor Version : ATA8-ACS version 3b

Transfer Mode : SATA/300

Power On Hours : 5501 hours

Power On Count : 2051 count

Temparature : 26 C (78 F)

Health Status : Good

Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ

APM Level : 0000h [OFF]

AAM Level : FE00h [OFF]

-- S.M.A.R.T. --------------------------------------------------------------

ID Cur Wor Thr RawValues(6) Attribute Name

01 100 100 _51 000000000000 Read Error Rate

03 _76 _76 _11 000000001F9A Spin-Up Time

04 _98 _98 __0 000000000819 Start/Stop Count

05 100 100 _10 000000000000 Reallocated Sectors Count

07 100 100 _51 000000000000 Seek Error Rate

08 100 100 _15 0000000028BC Seek Time Performance

09 _99 _99 __0 00000000157D Power-On Hours

0A 100 100 _51 000000000000 Spin Retry Count

0B 100 100 __0 000000000000 Recalibration Retries

0C _98 _98 __0 000000000803 Power Cycle Count

0D 100 100 __0 000000000000 Soft Read Error Rate stab

B7 100 100 __0 000000000000 Unknown

B8 100 100 __0 000000000000 End-to-End Error

BB 100 100 __0 000000000000 Reported Uncorrectable Errors

BC 100 100 __0 000000000000 Command Timeout

BE _75 _66 __0 000019190019 Airflow Temperature

C2 _74 _62 __0 00001A19001A Temperature

C3 100 100 __0 000000015CC2 Hardware ECC recovered

C4 100 100 __0 000000000000 Reallocation Event Count

C5 100 100 __0 000000000000 Current Pending Sector Count

C6 100 100 __0 000000000000 Uncorrectable Sector Count

C7 100 100 __0 000000000000 UltraDMA CRC Error Count

C8 100 100 __0 000000000000 Write Error Rate

C9 253 253 __0 000000000000 Soft Read Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 0040 3FFF C837 0010 8856 022A 003F 0000 0000 0000

010: 5331 3350 4A39 475A 4230 3033 3531 2020 2020 2020

020: 0003 FFFF 0004 3141 4130 3131 3138 5341 4D53 554E

030: 4720 4844 3130 3355 4A20 2020 2020 2020 2020 2020

040: 2020 2020 2020 2020 2020 2020 2020 8010 0000 2F00

050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0100

060: FFFF 0FFF 0000 0407 0003 0078 0078 0078 0078 0000

070: 0000 0000 0000 0000 0000 001F 1706 0000 004C 0040

080: 00F8 0052 746B 7F69 4133 7469 BC41 4123 00FF 0072

090: 0072 0000 FFFE 0000 FE00 0008 0005 005D 86A0 0001

100: 6DB0 7470 0000 0000 0064 0000 0000 0000 5002 4E92

110: 03D2 00E0 0000 0000 0000 0000 0000 0000 0000 401C

120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000

130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 8BA5

-- SMART_READ_DATA ---------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 0F 00 64 64 00 00 00 00 00 00 00 03 07

010: 00 4C 4C 9A 1F 00 00 00 00 00 04 32 00 62 62 19

020: 08 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00

030: 00 00 07 0F 00 64 64 00 00 00 00 00 00 00 08 25

040: 00 64 64 BC 28 00 00 00 00 00 09 32 00 63 63 7D

050: 15 00 00 00 00 00 0A 33 00 64 64 00 00 00 00 00

060: 00 00 0B 12 00 64 64 00 00 00 00 00 00 00 0C 32

070: 00 62 62 03 08 00 00 00 00 00 0D 0E 00 64 64 00

080: 00 00 00 00 00 00 B7 32 00 64 64 00 00 00 00 00

090: 00 00 B8 33 00 64 64 00 00 00 00 00 00 00 BB 32

0A0: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 64 00

0B0: 00 00 00 00 00 00 BE 22 00 4B 42 19 00 19 19 00

0C0: 00 00 C2 22 00 4A 3E 1A 00 19 1A 00 00 00 C3 1A

0D0: 00 64 64 C2 5C 01 00 00 00 00 C4 32 00 64 64 00

0E0: 00 00 00 00 00 00 C5 12 00 64 64 00 00 00 00 00

0F0: 00 00 C6 30 00 64 64 00 00 00 00 00 00 00 C7 3E

100: 00 64 64 00 00 00 00 00 00 00 C8 0A 00 64 64 00

110: 00 00 00 00 00 00 C9 0A 00 FD FD 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 0A 36 00 7B

170: 03 00 01 00 02 E7 18 E7 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 84

-- SMART_READ_THRESHOLD ----------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 03 0B

010: 00 00 00 00 00 00 00 00 00 00 04 00 00 00 00 00

020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00

030: 00 00 07 33 00 00 00 00 00 00 00 00 00 00 08 0F

040: 00 00 00 00 00 00 00 00 00 00 09 00 00 00 00 00

050: 00 00 00 00 00 00 0A 33 00 00 00 00 00 00 00 00

060: 00 00 0B 00 00 00 00 00 00 00 00 00 00 00 0C 00

070: 00 00 00 00 00 00 00 00 00 00 0D 00 00 00 00 00

080: 00 00 00 00 00 00 B7 00 00 00 00 00 00 00 00 00

090: 00 00 B8 00 00 00 00 00 00 00 00 00 00 00 BB 00

0A0: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00

0B0: 00 00 00 00 00 00 BE 00 00 00 00 00 00 00 00 00

0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C3 00

0D0: 00 00 00 00 00 00 00 00 00 00 C4 00 00 00 00 00

0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00

0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00

100: 00 00 00 00 00 00 00 00 00 00 C8 00 00 00 00 00

110: 00 00 00 00 00 00 C9 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 10

----------------------------------------------------------------------------

(2) Hitachi HCS5C1010CLA382

----------------------------------------------------------------------------

Enclosure : Hitachi HCS5C1010CLA382 USB Device (V=4971, P=CE17, sa1)

Model : Hitachi HCS5C1010CLA382

Firmware : JC4OA3EA

Serial Number : JC0930HX0U733H

Disk Size : 1000.2 GB (8.4/137.4/1000.2)

Buffer Size : 6168 KB

Queue Depth : 32

# of Sectors : 1953525168

Rotation Rate : 5700 RPM

Interface : USB (Serial ATA)

Major Version : ATA8-ACS

Minor Version : ATA8-ACS version 4

Transfer Mode : SATA/300

Power On Hours : 1448 hours

Power On Count : 1280 count

Temparature : 30 C (86 F)

Health Status : Good

Features : S.M.A.R.T., APM, 48bit LBA, NCQ

APM Level : 0000h [OFF]

AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------

ID Cur Wor Thr RawValues(6) Attribute Name

01 100 100 _16 000000000000 Read Error Rate

02 100 100 _54 000000000000 Throughput Performance

03 127 127 _24 000400FE0129 Spin-Up Time

04 100 100 __0 000000000A15 Start/Stop Count

05 100 100 __5 000000000000 Reallocated Sectors Count

07 100 100 _67 000000000000 Seek Error Rate

08 100 100 _20 000000000000 Seek Time Performance

09 100 100 __0 0000000005A8 Power-On Hours

0A 100 100 _60 000000000000 Spin Retry Count

0C 100 100 __0 000000000500 Power Cycle Count

C0 _98 _98 __0 000000000A15 Power-off Retract Count

C1 _98 _98 __0 000000000A15 Load/Unload Cycle Count

C2 200 200 __0 002A000E001E Temperature

C4 100 100 __0 000000000000 Reallocation Event Count

C5 100 100 __0 000000000000 Current Pending Sector Count

C6 100 100 __0 000000000000 Uncorrectable Sector Count

C7 200 200 __0 000000000000 UltraDMA CRC Error Count

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 045A 3FFF C837 0010 0000 0000 003F 0000 0000 0000

010: 2020 2020 2020 4A43 3039 3330 4858 3055 3733 3348

020: 0003 3030 0038 4A43 344F 4133 4541 4869 7461 6368

030: 6920 4843 5335 4331 3031 3043 4C41 3338 3220 2020

040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00

050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0100

060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000

070: 0000 0000 0000 0000 0000 001F 1706 0000 005E 0040

080: 01FC 0029 346B 7D69 4773 3469 BC41 4763 407F 007C

090: 0000 0000 FFFE 0000 0000 0008 00CA 00F9 86A0 0001

100: 6DB0 7470 0000 0000 00CA 0000 0000 5A87 5000 CCA3

110: 63CB 77EE 0000 0000 0000 0000 0000 0000 0000 4014

120: 4014 0000 0000 0000 0000 0000 0000 0000 0001 000B

130: 0000 0000 2080 0DF1 FA20 0000 4000 0004 0605 0000

140: 0000 0B02 0B02 0B03 0A02 0000 0000 0000 0000 0000

150: 0000 0000 3455 5233 0000 2814 0000 5DBD 25D3 8000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 1644 0000 0000

220: 0000 0000 101F 0021 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0001 03E0 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 12A5

-- SMART_READ_DATA ---------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 0B 00 64 64 00 00 00 00 00 00 00 02 05

010: 00 64 64 00 00 00 00 00 00 00 03 07 00 7F 7F 29

020: 01 FE 00 04 00 00 04 12 00 64 64 15 0A 00 00 00

030: 00 00 05 33 00 64 64 00 00 00 00 00 00 00 07 0B

040: 00 64 64 00 00 00 00 00 00 00 08 05 00 64 64 00

050: 00 00 00 00 00 00 09 12 00 64 64 A8 05 00 00 00

060: 00 00 0A 13 00 64 64 00 00 00 00 00 00 00 0C 32

070: 00 64 64 00 05 00 00 00 00 00 C0 32 00 62 62 15

080: 0A 00 00 00 00 00 C1 12 00 62 62 15 0A 00 00 00

090: 00 00 C2 02 00 C8 C8 1E 00 0E 00 2A 00 00 C4 32

0A0: 00 64 64 00 00 00 00 00 00 00 C5 22 00 64 64 00

0B0: 00 00 00 00 00 00 C6 08 00 64 64 00 00 00 00 00

0C0: 00 00 C7 0A 00 C8 C8 00 00 00 00 00 00 00 00 00

0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 13 2C 01 5B

170: 03 00 01 00 01 BC 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 F8

-- SMART_READ_THRESHOLD ----------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 10 00 01 10 00 00 00 00 00 00 00 00 00 00 02 36

010: 00 00 00 00 00 00 00 00 00 00 03 18 00 00 00 00

020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00

030: 00 00 05 05 00 00 00 00 00 00 00 00 00 00 07 43

040: 00 00 00 00 00 00 00 00 00 00 08 14 00 00 00 00

050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00

060: 00 00 0A 3C 00 00 00 00 00 00 00 00 00 00 0C 00

070: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00

080: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00

090: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 00

0A0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00

0B0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00

0C0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 00 00

0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 64

There doesn't appear to be a restore point far enough back in time to avoid the problem.

The printer was completely uninstalled and reinstalled just a few days ago by, remotely by Kodak.

You may be right to be pessimistic - it's just done it again !!!