ihos2 Posted January 25, 2015 Report Share Posted January 25, 2015 Hi. I think I replaced my original windows 8.1 64 with a fake one. The scenario of what I did is given below:I purchased a hp laptop with original windows 8.1 64 preinstalled. I downloaded Microsoft Office with toolkit from torrent because I did not want to buy ms office. First I installed the office setup.exe as per instructions. Then I opened the Microsoft toolkit. I had no idea how to use it. I pressed the windows logo instead of the office logo. Then I selected windows 8.1 and I clicked activate, backup, check, check status, etc randomly. I had no idea what I was doing. Now I think I replaced my original windows 8.1 64 with a fake one. I cannot update my windows and it is showing error code 8024402F. Please help me on what to do. Please advise me whether I replaced my original windows. I want my original windows back. Quote Link to comment Share on other sites More sharing options...
Alan2273 Posted January 25, 2015 Report Share Posted January 25, 2015 http://www.sevenforums.com/windows-updates-activation/159323-code-8024402f-windows-update.html Quote Link to comment Share on other sites More sharing options...
ɹəuəllıʍ ʇɐb Posted January 26, 2015 Report Share Posted January 26, 2015 I am sure HP offers a way to reset your PC to factory state. Check your documentation and the HP website. Quote Link to comment Share on other sites More sharing options...
David Mitchem Posted February 17, 2015 Report Share Posted February 17, 2015 As per my experience, you should go with HP support for your problem or other expert technicians who provides HP support like click4support and iTok.. Quote Link to comment Share on other sites More sharing options...
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