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Windows 8.1 "Black bar at top of screen"


johnoo
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To start thanks for all of the efforts to help.


Re add ons, the only 3 are Microsoft Shockwave flash object/Logitech Setpoint (Keyboard type)/Java Plug In


Re Programs in Control Panel, do any of these look strange?


1 Cyberlink Power DVD 10


2 Intel APP Up


3 Nitro Pro 7


4 Power DVD Create


5 Sugar Sync manager - I think this looks strange


My problem is I don't want to uninstall & cause other problems!!



PS What does Boris mean by "Hijack" as AVG/Malwarebytes pick nothing up?


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By hijack, I mean that I don't get any ads like that at all - neither here, nor on the original page you posted.



Do you have any "strange" toolbars installed ?




Lenovo pre-install trial versions of Nitro Pro 7 + Sugar Sync - they can be safely uninstalled (unless you intend to pay for/use them.

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Start by again saying thanks to all for the efforts put in to help solve my problem


Think I have cleared it by uninstalling "Think Vantage Password manager" that comes with Lenovo machines


Also as Boris has suggested it I have uninstalled Nitro Pro 7 & Sugar Sync manager


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Start by again saying thanks to all for the efforts put in to help solve my problem

Think I have cleared it by uninstalling "Think Vantage Password manager" that comes with Lenovo machines

Also as Boris has suggested it I have uninstalled Nitro Pro 7 & Sugar Sync manager

I usually make use of PC Decrapifier to get rid of all the pre-installed crud and trial versions before setting up PCs/laptops for people.

If you do it "straight out of the box", you always have a fall back because the Recovery Partition will install it afresh for you if you have a bad day and press the delete button for something you actually wanted :)

Diagnosing problems like johnoo had are always easier if you have the actual machine to play with - attempts at "remote" analysis as we do here can be very time consuming

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